Claims Representative

You are invited to attend a Walk-In Interview at WTW Vikhroli Office for a rewarding opportunity with the Global Certification Centre on Monday, 3 November 2025. The job title available is Advisor / Sr Advisor for the US Evening shift with a required experience of 2-7 years. Candidates who have previous experience working in the Evening shift or Night shift are eligible for this role. **Role Overview:** - Deliver as per the KPIs defined for the role including maintaining set SLA Accuracy/quality, TAT standards, and managing volumes and delivery expectations as per business requirements. - Manage time-sensitive work with a high level of attention to detail in collaboration with colleagues across geographies. - Engage actively with stakeholders to ensure effective service delivery to clients. - Adhere to schedules and punctuality. - Develop a deep understanding of Processing systems quickly. - Follow all statutory and company procedures while processing work to safeguard clients, colleagues, and the company's business interests. - Process Certificate of Insurance as per client specifications. **Key Responsibilities:** - Client Focus - Adaptability/Manage Change - Team Work - Willingness to Learn and Implement - Time Management **Qualification Required:** - Graduate in any field. **Skills Required:** - Good interpersonal skills - Excellent written and verbal communication skills - Basic knowledge of MS Office - Attention to detail - Passionate about maintaining quality standards Kindly note the shift timing for the position is 6.30 PM onwards in 3 shifts, and the candidate should be open to working in any of them as per business requirements (6.30 PM-3.30 AM, 8.30 PM-5.30 AM, 10.30 PM-7.30 AM). This is a great opportunity to join a dynamic team in a global organization and contribute towards achieving business goals.,