Home
Jobs

City Lead-Operations

8 - 12 years

14 - 18 Lacs

Posted:3 months ago| Platform: Naukri logo

AI Match Score
Apply

Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation:

Department:


Position Goals & Objectives


  • Provide support in all trades and services to effectively maintain various buildings and continually reduce defects
  • Increase operational effectiveness and efficiency of buildings and infrastructure
  • Illustrate the Smartworks core values and strive to achieve our mission
  • Manage portfolio facilities partners dedicated to your portfolio
  • Maintain Portfolios SLA’s

Key Roles & Responsibilities:


  • Work with the facility management partner to ensure all soft services such as facility upkeep maintenance of security and Housekeeping
  • Prioritize daily facility issues and effectively delegate responsibilities
  • Oversee maintenance-related procurement requests
  • Project-manage portfolio large-scale maintenance projects
  • Negotiate and maintaining facilities service contracts including MEP, Janitorial, Pest control and F&B
  • Develop and oversee all Preventative Maintenance Programs
  • Solve escalated maintenance requests submitted via ticketing system
  • Drive SLAs to 95%
  • Manage assignees/staff performance
  • Identify and act on Facilities’ categories with recurring SLAs below 75%
  • Facilitate the purchase of emergency items.
  • Meet KPI targets within the portfolio set by Facilities & Operations Head India.
  • Participate in building opening Hand Over and Punch List completion

Skills & Qualification Required


  • 8 plus years’ experience in overseeing the maintenance function for multiple locations
  • Experience managing multiple vendor partners and buildings across the cities
  • Strong working knowledge of commercial MEP systems, specifically HVAC, plumbing, fire and life safety systems and electrical distribution network
  • Experience in HVAC systems a plus - Excellent communication skills across multiple staffing levels
  • Demonstrated ability to source vendors, equipment and materials
  • The ability to build relationships and work cross functionally in a high paced environment

Mock Interview

Practice Video Interview with JobPe AI

Start Technical Operations Interview Now
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now
Smartworks

Real Estate / Co-working Space

Noida

500+ Employees

84 Jobs

    Key People

  • Neetish Sarda

    Co-Founder & Managing Director
  • Ravi Bhatia

    Chief Financial Officer

RecommendedJobs for You