City Head - Employee Banking

As a Retail Banking Manager at Standard Chartered in Hyderabad, you will be responsible for driving the right sales culture and attitude, managing operational quality, and continuously improving sales efforts through active engagement with stakeholders. Your key responsibilities will include: - Delivering budgeted area sales targets and increasing sales productivity - Focusing on customer needs-based selling and deepening customer relationships - Managing customer experience and ensuring zero tolerance for Fraud and Mis-selling - Leading and engaging a team of EB TM / EB RM / EB ARM / KRM, managing attrition, and training and coaching the team - Ensuring CDD, MLP & TCF diligence and adhering to all policies, guidelines, and procedures Qualifications: - Education: Graduate / Postgraduate - Certifications: AMFI & IRDA Skills and Experience: - Product & Market Knowledge - Client Relationship Management - Communication & Negotiation Skills - Financial Acumen - Leadership & People Management - MS Office proficiency About Standard Chartered: Standard Chartered is an international bank dedicated to making a positive difference for clients, communities, and employees. With a history of over 170 years, we strive to drive commerce and prosperity through our unique diversity. We value difference, advocate inclusion, and work together to challenge the status quo and find new opportunities for growth. What we offer: - Core bank funding for retirement savings, medical and life insurance - Time-off benefits including annual leave, parental/maternity leave, and sabbatical - Flexible working options and proactive wellbeing support - Continuous learning culture and opportunities for growth - Inclusive and values-driven organization that celebrates diversity If you are looking for a purpose-driven career in the banking sector and want to be part of a team that values integrity, innovation, and collaboration, we encourage you to join us at Standard Chartered. Visit www.sc.com/careers to explore opportunities and be a part of our diverse and inclusive organization.,