Citrix Operations Manager

Job Description

SS&C Technologies is seeking a highly skilled and experienced Citrix Ops Engineer to join our team. The ideal candidate will be responsible for the support and maintenance of our Citrix infrastructure. This role demands deep technical expertise, strong problem-solving skills, and the ability to work in a fast-paced environment. Please share resume on hamid.batliwala@sscinc.com Responsibilities Manage a variety of Citrix Virtual Apps & Desktops environments, including Citrix DaaS, to ensure high availability and performance. Support, configure, and maintain Citrix Gateway services and NetScaler's. Provide advanced troubleshooting and support for Citrix infrastructure issues and implement solutions to prevent recurrence. Collaborate with IT support teams to resolve technical problems and improve system reliability. Ensure compliance with relevant regulations and security best practices. Identify opportunities for process improvements to enhance the Citrix environment. Create and maintain detailed documentation for Citrix environments. Qualifications Education: Bachelors degree in computer science, Information Technology, or a related field. Relevant certifications are a plus. Experience: Minimum of 12+ years of experience in designing, implementing, and maintaining Citrix environments. Technical Skills: Proficiency in Citrix Virtual Apps & Desktops environments, including Citrix DaaS. Strong understanding of Citrix NetScalers & Citrix Cloud Gateway Service. Solid knowledge of Windows Server operating systems and Active Directory. Experience with virtualization technologies such as VMware or Hyper-V. Understanding of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.). Soft Skills: Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented with strong organizational skills. Ability to manage multiple tasks simultaneously.