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6.0 - 8.0 years
8 - 10 Lacs
Bengaluru
Work from Office
Oversee the design, implementation, and management of Cisco-based voice network systems, ensuring high availability, performance, and security of voice infrastructure.
Posted 4 months ago
5.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...
Posted 4 months ago
5.0 - 8.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...
Posted 4 months ago
4.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
1. Experience in voice, Video, Skype and other collaboration technologies. 2. Good hands on experience on Voice technologies which includes Cisco Unified Call Manager. 3. Experience in managing and troubleshooting Cisco Unity, Cisco UCCX and UCCE, Cisco Gateways/Routers 4. Good Hands on experience on Video Technologies which includes Cisco TMS, VCSC, VCSE, MCU and other Video End Points 5. Experience in Lync\SFB with full Voice and Video integration. 6. Cisco voice certification would be preferred. 7. Experience in other EPABX system also would be an added advantage
Posted 4 months ago
3.0 - 8.0 years
1 - 5 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
We have an Immediate opening for Network Voice L2 Mumbai Position : Network Voice L2 Location : Mumbai Level : L2 Company : Leading Company in India Job Description below:- 9x6 support & on demand support and work with L3 team of JPL whenever there is Severity 1 incident Conduct in-depth troubleshooting of complex voice network issues, including those related to Cisco CUCM, Ameyo Contact Center, and future Vendors Analyze call logs, traffic patterns, and network configurations to identify root causes of problems Manage advanced configurations for Cisco CUCM, and other voice platforms. Implement and manage change controls for updates to the voice network, ensuring minimal disruption to servic...
Posted 4 months ago
7.0 - 11.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Skill required: Global V&A - Procurement Operations Designation: PPSM Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsible for managing various projects, planning, execution, and Post Merger In...
Posted 4 months ago
5.0 - 9.0 years
0 - 0 Lacs
Pune, Bengaluru
Hybrid
Skillset Required Looking for a Core Cisco Voice Engg at L3/Subject Matter Expert level. Relevant experience should be 9 Plus years Strong Troubleshooting knowledge in Cisco Unified Border Element (CUBE) and Voice Gateway/Analog Gateways Should be Good with SIP call Log Analysis Hands on experience in CUCM and CUCM-Session Manager Edition - SME , CUC, Expressway , 14.X and higher version Hands on experience in troubleshooting ISDN/PRI, SPI Trunk , Dial plan analysis , route/Translation pattern Ability to resolve P1 and P2 issues at very short span of time Exposure to Ms Teams calling migration cisco voice infra and understanding of AudioCodes SBC would be an added advantage. Responsibility E...
Posted 4 months ago
5.0 - 8.0 years
7 - 10 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to design, program, simulate and test the automation product or process to achieve the efficiency and effectiveness required. Do 1. Instrumental in understanding the software requirements and design of the product Analyze and understand the current technology architecture, system interdependencies and application stacks Formulate project plans by working with project management and outlining steps required to develop project and submit project plans to project management for approval Understand current operating procedures by consulting with users/partners/clients and reviewing project objectives on regular basis Contribute to the automation roadmap de...
Posted 4 months ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...
Posted 4 months ago
4.0 - 13.0 years
0 - 24 Lacs
Noida, Chennai, Bengaluru
Work from Office
Work Experience: 7 to 15 years Certifications: ITIL and Cisco Voice related certification Significant exposure/familiarity with the following: People Management and Operations Management Presentation skills for delivery operations Customer handling and escalation handling Multiple teams, technologies and customer’s support Must have collaboration products hands-on experience on technical side: Like - Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Voice Gateways/CUBE, Expressways and MRA, IM and Presence, Jabber Basic knowledge of Routers, Switches, UCS, vCenter, Data Center operations etc. Required Skills Manage customers and operations as per agreed SLAs Track monthly b...
Posted 5 months ago
1.0 - 2.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Roles and Responsibilities Fly drones over an agricultural field for crop spraying Analyze and plan the pre-flight Maintain the drones periodically Calibrate the sensors and sprayers whenever required Coordinate with farmers, marketing team, and field assistants Generate the work reports on a daily basis Education Qualification Any Degree Having a Remote Pilot Certificate (Small/Medium) is a plus Job Type: Full Time Job Location: Karnataka Vacancies: 5 Qualification: Any Degree with DGCA certified RPI Experience: 1 to 2 Years
Posted 5 months ago
2.0 - 4.0 years
4 - 6 Lacs
Pune
Work from Office
The Network Voice role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Voice domain.
Posted 5 months ago
2.0 - 6.0 years
4 - 8 Lacs
Bengaluru
Work from Office
The Network Cisco Voice - UCCE role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Cisco Voice - UCCE domain.
Posted 5 months ago
3.0 - 8.0 years
12 - 18 Lacs
Noida, Chennai, Bengaluru
Work from Office
• 3+ years of hands-on experience on Unified Communications and Collaboration products portfolio. • Understanding of CUCM & Cisco unity connection versions 10.x, 11.x, 12.x, 14.x, Voice Gateways, Cisco CUBES, Licensing • Understanding of cloud based voice solutions (Cisco UCaaS, RingCentral, XO Voice, Broadsoft etc) • Understanding of Session Border Controllers - AudioCodes, Sonus/Ribbon, Oracle • Understanding of Cisco Video end points and expressways • Understanding of Cisco Webex suite (calling, contact center, control hub etc) • Understanding of broadcast paging (Singlewire) • Understanding of Microsoft Teams Enterprise Voice • Good understanding of VoIP protocols MGCP, H.323, SIP, ISDN ...
Posted 5 months ago
5.0 - 8.0 years
7 - 11 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...
Posted 5 months ago
10 - 15 years
20 - 35 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
10+ years of networking and unified Communications ( UC) Expertise in Cisco Unified Communication/ Collaboration Experience and in depth knowledge of Cisco Unified Communication solution portfolio is a must. Experience and good knowledge in upgradation of Cisco Unified Communication solutions is a must. Experience in Voice and Video QOS. Good Knowledge of UC on UCS and virtualization implementations. Good Knowledge of Ciscos Hosted Collaboration Solution will be an added advantage. Experience on Contact Center express, Scripting and reporting. Good Knowledge of SIP Trunking and Voice gateways. Experience should be in Designing and implementation of various versions of Collaboration technolog...
Posted 5 months ago
5 - 8 years
18 - 22 Lacs
Hyderabad
Work from Office
About The Role Role Purpose The purpose of the role is to lead the automation initiatives including Holmes within the client accounts of a vertical for service line offerings to increase the efficiency and productivity. ? Do 1. Lead configuration of applications through subject knowledge and standardize models Review and stay abreast with current and upcoming trends in automation technology and best practices as well as account delivery processes and requirements in the BU/ DU Develop and review the Account Automation Plans for each account in the BU in consultation with the Account Partners and Delivery teams Evaluates client/BU needs, develops configurations that support business processes...
Posted 5 months ago
8 - 10 years
8 - 12 Lacs
Bengaluru
Work from Office
About The Role PCCESolid hands-on experience required on PCCE components like ICM, PG, CVP, CTI, Finesse, CUIC. Infrastructure Project DeliveryShould have experience in areas like VoIP, Contact Center, PCCE. Google CCAIShould have deep technical understanding. ? ICM Scripts, CVP Call Flows, VRU/CVP SolutionDevelop and troubleshoot. DesignProvided High-Level Design and Low-Level Design for new implementation and upgrades. Configuration, Installation, and TroubleshootingCisco CUCM, Finesse, VoIP, and PCCE. Contact Center Express ScriptingStrong knowledge required. Tools ExpertiseRTMT (Real-Time Monitoring Tool), SolarWinds, etc. Upgrades, Migrations, and Capacity PlanningAssist for Cisco Conta...
Posted 5 months ago
6 - 9 years
4 - 8 Lacs
Hyderabad
Work from Office
About The Role Manage and configure CUCM, CUBE, Voice gateways (SIP, H.323, MGCP), and protocols (SCCP, MGCP, H.323, SIP). Experience in migration phones from CUCM, to Webex phones. Hands on experience in Cisco jabber Experience in managing 3rd party phones in CUCM and Webex Work with Unity Connection, including configuring call handlers. Perform expert troubleshooting in networking (CUCM, UCCX, and Voice routing areas) down to packet-level analysis. Troubleshoot and resolve issues related to Webex phone functionality, connectivity, and performance. Integrate video conference devices. Primary skills Manage and configure CUCM, CUBE, Voice gateways (SIP, H.323, MGCP), and protocols (SCCP, MGCP...
Posted 5 months ago
1 - 3 years
4 - 6 Lacs
Pune
Work from Office
Important Notes; Night Shift/ US working hours 100% Voice Minimum 24 months of experience in call center services /Service assurance or ticketing process Looking for immediate joiners Role & responsibilities Managing day-to-day operations ensure consistent quality and productivity across channels (call, email, chat, etc.) to add maximum value for advertisers. Ensure consistent performance according to the relevant service level metrics or revenue/funnel goals. • Strong communication to ensure quarterly strategy as well as monthly and weekly priorities are understood and adhered to by agents. with to-the-point communication • Able to adapt quickly to changes in workflows/processes/procedures/...
Posted 5 months ago
4 - 9 years
12 - 18 Lacs
Hyderabad, Pune, Bengaluru
Work from Office
Candidate should have at least 6-8 years of Cisco Voice / Video experience Ability to adequately discuss technical issues related to AVCN endpoints set up and troubleshooting with technicians, engineers, and vendors.
Posted 5 months ago
3 - 8 years
10 - 19 Lacs
Bengaluru
Hybrid
Warm Greetings from SP Staffing!! Role : Cisco Voice Experience Required :3 to 8 yrs Work Location :Bangalore Required Skills, Experience in major Cisco UC products like CUCM, CUC, IMP, UCCX, Knowledge of Protocols MGCP/H323/SIP/SCCP VOIP Routing & Switching Interested candidates can send resumes to nandhini.s@spstaffing.in
Posted 5 months ago
3.0 - 8.0 years
2 - 6 Lacs
faridabad
Work from Office
We are looking for a skilled Cisco Voice Engineer with 3 to 8 years of experience to join our team at Rite Infotech Pvt. Ltd., located in [location to be specified]. The ideal candidate will have a strong background in IT Services & Consulting, particularly in Cisco voice engineering. Roles and Responsibility Design, implement, and maintain Cisco voice solutions for clients. Troubleshoot and resolve complex technical issues related to Cisco voice systems. Collaborate with cross-functional teams to ensure seamless integration of Cisco voice systems with other technologies. Develop and deliver training programs to clients on the use and maintenance of Cisco voice systems. Conduct regular syste...
Posted Date not available
10.0 - 20.0 years
0 - 0 Lacs
new delhi, chennai, bengaluru
Hybrid
We are seeking an experienced freelance trainer to deliver corporate training on Cisco Broadworks (CS Core) Version 2024.12. Training Scope: Operations & Maintenance (O&M) Fault Management / Troubleshooting System Administration Requirements: Strong hands-on experience with Cisco Broadworks (CS Core) Proven corporate/technical training delivery experience Ability to conduct both theory and hands-on sessions
Posted Date not available
7.0 - 11.0 years
4 - 8 Lacs
bengaluru
Work from Office
Skill required: Global V&A - Procurement Operations Designation: PPSM Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Responsible for managing various projects, planning, execution, and Post Merger In...
Posted Date not available
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