50 Cisco Voice Jobs

We are seeking an experienced freelance trainer to deliver corporate training on Cisco Broadworks (CS Core) Version 2024.12. Training Scope: Operations & Maintenance (O&M) Fault Management / Troubleshooting System Administration Requirements: Strong hands-on experience with Cisco Broadworks (CS Core) Proven corporate/technical training delivery experience Ability to conduct both theory and hands-on sessions

Primary Skill:Voice IPT Secondary Skill: Teams Telephony JD: 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of Unified pr...

Description Primary Skill:Voice IPT Secondary SkillTeams Telephony JD 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of U...

Role Profile: Network Consultant Internal Title: Assistant Manager External Title: Network Consultant Location: Bangalore Primary Skills Routing Protocols : OSPF, BGP, EIGRP, ISIS LAN Switching : VLANs, Trunking, STP, PVST; hands-on experience with Catalyst and IOS-based switches WAN Technologies : ATM, Frame Relay, ISDN, HDLC, PPP (hands-on preferred) Certification : CCNA (Mandatory) Alternate Skills MPLS Basics, LDP, TDP, Traffic Engineering (TE) Role Purpose This is a Level 2 Network Consultant role (as per E&Y mapping) within a customer-facing technical service desk. The role supports premium service customers with complex solutions and SLA requirements in a 24/7 shift-based environment....

Key Responsibilities (Not limited to) Configuring and troubleshooting of Perimeta SBC, Ribbon SB, Audiocode SBC, Oracle SBC, Voice Gateways , and call signaling protocols on Voice Gateways H.323, SIP & MGCP including POTS and VOIP Dial Peers. Hands-on experience on RTMT tool, DNA, CDR CUBE & Voice Gateways,Perimeta SBC,Ribbon SBC, Audiocode SBC, Oracle SBC Troubleshooting of voice interfaces: FXS, FXO, and ISDN, T1/E1 PRI Identifying the reason for the outage and coordinating with ITSP/Carrier/Client/Vendor for an immediate restoration. Managing and troubleshooting call routing issues such as Numbering Plans, Calling Privileges, etc. Coordinating with Cisco TAC to resolve complex issues with...

We are hiring for VOIP Network Engineer Role, Role: L1 TAC Engineer: (Telecom Engineer) Location: Chennai – Ambattur Shift: Flexible with Shifts Job Responsibilities: Troubleshoot all Level 1/2/3 calls from the customers. Focus on customer satisfaction. Manage backlog efficiently. Document all communication with customer in the CRM. Notify/Discuss with Sr.TAC/TL on SR's that require assistance. Timely handoff (escalation) of cases to Sr.TAC. Plan and constantly work on upgrading tech and product expertise. Contribute to the knowledge base / create KCS article for all valid solutions. Understand the SLA’s and client requirements on quality of delivery. Update new SRs and status of current SRs...

Role Overview: As a Cisco Voice - SA Level in our company, you will be responsible for the administration and maintenance of a complex enterprise communications architecture that integrates voice, video, and web services. Your primary focus will be on supporting, troubleshooting, and designing/deploying Cisco Unified Communication Manager and Microsoft Teams Telephony, Video, and Chat. Additionally, you will work with Cisco Telepresence products and voice protocols such as SIP, H.323, and MGCP. Key Responsibilities: - Hold a Bachelors Degree or Higher in Computer Science, Information Technology, or a related discipline with at least 10 years of experience in IT. - Possess a minimum of 12 yea...

Sr Consultant Cisco Collaboration Primary Roles & Responsibilities: Install, configure and troubleshoot Cisco Unified Communications products including Unified Communications Manager, Unity and Unity Connection, Presence, Contact Center Express, Cisco Webex and Cisco Webex Contact Center. Install and configure voice gateways as part of the Collaboration solutions Install and configure LAN switches and networking components Establish QOS policies Install and configure SIP border solutions (CUBE and other SBCs) Strong understanding of security and privacy controls for voice systems and the ability to design and configure according to the current standards. Troubleshoot integrated technology is...

Black Belt Academy- Collaboration- Content Business Operations Analyst Reporting: Cisco Black Belt Academy The Business Entity: GPRS's Partner Performance and ExperienceGPRS's Partner Performance and Experience is a distributed team with very dedicated individuals located in every region of the world. Our strength is our diversity, we have people with different backgrounds, expertise and experiences, each making valuable contributions in the best possible way.We bring together the power of one Partner Organization to make it easier for our Cisco Field and Partners to sell together to achieve big goals. We focus on new ways for our partners to optimize performance, scale capabilities and impr...

Position Purpose The main objective of this position would be to maintain, implement and administer secure, robust, stable, redundant, Voice and Video infrastructure. Propose latest technologies and innovation in Voice and VC domain. Help and support BAU team for any critical incident or task, interact with architecture team for designing IT Infrastructure. Responsibilities Direct Responsibilities Technical Hands-on experience\expertise on Cisco Voice Solution Products Cisco CUCM, Cisco Unity Connection, Cisco Voice Gateways (ISR 4K), Cisco UCCX. Responsible for IP Telephony L2 & L3 troubleshooting and BAU tasks to be carried out in operations. Experience in Session Border Controllers (Oracl...

1.Should have knowledge and experience on a. Cisco Voice on-prem Infrastructure i.e. CUCM, IM&P, Unity, UCS Server, Call billing server, Call recording solution and VM ware ESXI. b. Cisco Cloud infrastructure i.e. Webex Calling, Video conferencing devices c. Genesys On-prem engage and equivalent Cloud Contact centre agent Configuration & Troubleshooting d. Configuration & Troubleshoot Voice Gateway, MGCP, H.323, SIP, SIP & TDM PRI Voice 2. Follow customer defined checklists for Voice & Video infrastructure along with Contact centre setup 3. Able to resolve the issues pertaining to Voice & Video infrastructure along with Contact centre setup 4. Logs Analysis of Voice and Video infrastructure ...

Position Purpose The main objective of this position would be to maintain, implement and administer secure, robust, stable, redundant, Voice and Video infrastructure. Propose latest technologies and innovation in Voice and VC domain. Help and support BAU team for any critical incident or task, interact with architecture team for designing IT Infrastructure. Responsibilities Direct Responsibilities - IP Telephony L1 & L2 tasks to be carried out (CUCM, Unity, UCCX, Voice Gateways) - exprience Oracle SBC, Kurmi, Clobba (Codesoft) - Voice incident troubleshooting and escalation to L3 - Manage AV tickets, troubleshoot, fix and replace Video Conferencing units, projectors and a wide array of AV eq...

Voice Networking Five9 Professional Gurgaon - J49524 Min 3+ yrs exp in Voice Networking Min 3 yrs exp in Five9 cloud. Exp in Cisco Voice Networking / Genesys Voice Networking / Avaya Voice Networking Exp in Unified Communication systems and Voice Network technologies. Exp in Reporting and monitoring of Five9 UCCs. Exp in Contact Center Exp in troubleshooting of different issues in five9 contact Center. Exp in Troubleshooting of Inbound, Outbound calls in any issue arises. Exp in VoIP Exp in Implementing VoIP systems and services Able to deploying end-to-end contact center solutions, including Call flows, Queues, Routing profiles, Agent profiles, and Dial plans to optimize performance and cus...

Primary Skill: Network Voice Support Engineer Location : Pan India Experience : 5.2 to 9 years Shift Time : 24/7, rotational Job Summary : We are seeking a skilled and experienced Network Voice Support Engineer to manage and support our voice infrastructure, including Five9, Cisco, Avaya, and Microsoft Teams. This role will focus on the configuration, maintenance, and optimization of voice systems, contact center operations, and telephony integrations. The ideal candidate will have hands-on experience with voice gateways, SBCs, certificate management, and complex call flow designs. RESPONSIBILITIES: Create and manage Five9 accounts for inbound and outbound calling, including agent setup and ...

Job Description Essential Duties and Responsibilities : Maintain and monitor network infrastructure for availability and performance. Maintain the company phone system and work closely with telecom service providers to ensure circuit availability and reliability. Respond to network and voice related incidents, troubleshoot and assess and provide remediation plans. Maintain network and voice standard operating procedures, diagrams and maintenance plans. Collaborate with third-party support and service vendors to ensure the network stays operational. Required Qualifications: 3+ year of experience with Voice Systems, Cloud Voice environments, AWS, and Call Manager. 2+ year of experience with MS...

Responsibilities: * Manage customer relationships through telephone support. * Generate leads, close deals, meet targets. * Collaborate with engineering team on solution design. * Present product demos and proposals.

Raynas Infra & Geomatics services is looking for Drone Operator / Pilot (DGCA Pilot License) to join our dynamic team and embark on a rewarding career journey Operate drones for various applications. Conduct pre-flight and post-flight inspections. Ensure compliance with safety and regulatory standards. Maintain and update drone equipment. Collaborate with team members on drone projects. We required Geomatics Engineer with minimum Qualification of (BE/BA/Bsc/B-COM/B-tech/M-tech in any Stream) Working knowledge of Mission Planner Software and DJI Phantom 4 Pro V2,Idear Forge Nijja Drone.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of t...

Roles and Responsibilities : Design, implement, and maintain contact center solutions using Cisco Voice technology to meet business requirements. Troubleshoot complex issues related to IVR systems, Asterisk platforms, and Nuance-based applications. Collaborate with cross-functional teams to identify areas for process improvement and optimize contact center operations. Provide technical guidance on best practices for call routing, queuing, and reporting within the contact center environment. Job Requirements : 7-13 years of experience in IT Services & Consulting industry with expertise in Contact Centers/IVR/Asterisk/Nuance technologies. Strong understanding of Cisco Voice products including ...

Responsibilities: Cisco Unified Communications Manager (CUCM): Managing and troubleshooting CUCM, including call routing, device configuration, and user management. Cisco Unity Connection: Managing and troubleshooting voicemail and unified messaging services. Cisco Webex Calling: Supporting and troubleshooting Webex Calling deployments, including integration with on-premises systems. Session Border Controllers (SBCs): Managing and troubleshooting SBCs for secure connectivity with external networks and service providers. Voice Gateways: Managing and troubleshooting voice gateways for connecting to PSTN (Public Switched Telephone Network) and other legacy systems. Troubleshooting: Analyzing an...

Technical Knowledge Good technical expertise in Cisco UCCE and related products Excellent hands on experience in Cisco CUCM and suite of related products Unity Voicemail, Expressways Upgrade/installation of UCCE , hands on Creation of ICM script and Monitoring Understanding of how scripts relate to Wallboard, CUIC requirements Ability to debug UCCE logs either via dump logs or Diagnostic Frame Portico Understand UCCE SQL tables and use of queries Ability to understand the agent log on procedure through to call answering , with view to debug all actions CUIC experience use of Default reports and customized reports Creation and deployment of UCCE Scripts -understand Call Types, Dial numbers, R...

Role & responsibilities VOIP solutions The colleague who has comprehensive VoIP Solutions: Extensive experience in deploying and managing open-source telephony platforms, including Kamailio for SIP routing, Asterisk for PBX functionalities, and PJSIP for advanced SIP handling. Skilled in integrating these technologies to create scalable, high-performance communication systems tailored to business needs. Preferred candidate profile

About this Role Role Title (Internal): Assistant Manager Role Title (External): Network Consultant Location: Pune Work Hours: 24/7 shift-based role As a Network Consultant, you will be part of a customer-facing technical service desk, supporting premium service customers with complex networking solutions and stringent SLA requirements. This role is ideal for individuals with a strong foundation in networking technologies, excellent communication skills, and a passion for delivering exceptional service in a dynamic environment. Who are you You are a technically skilled and customer-focused professional with a background in engineering and a passion for networking. You thrive in high-pressure ...

Sales Strategy & Execution: - Meet or exceed monthly and quarterly sales targets through effective B2B outreach. - Conduct product demos and pitch solutions around VoIP calling, SIP trunking, cloud telephony, virtual numbers, etc. Provident fund Health insurance

Manages Cisco voice and wireless networks, optimizing performance and ensuring seamless communication.