Cisco Thousand Eyes Engineer

Hi all ,

experience : 3-6 years

notice period : Immediate - 15 days

location : Bengaluru

Description:

Cisco Thousand Eyes Engineer

Location: Bangalore

Job Overview:

We are seeking a skilled and motivated Cisco ThousandEyes Engineer. The candidate will be responsible for deploying, configuring, and managing Cisco ThousandEyes solutions to ensure optimal network performance, visibility, and reliability. This role demands a proactive individual who can troubleshoot complex network scenarios and provide insights into network health and user experience.

Key Responsibilities:

1. Deployment and Configuration:
- Install and configure Cisco ThousandEyes agents across the network, ensuring comprehensive coverage and efficient performance.- Set up and optimize ThousandEyes tests, including network path trace, DNS server, HTTP server, page load, and Voice over IP (VoIP) tests.

2. Network Monitoring and Analysis:
- Continuously monitor network performance and application delivery through Cisco ThousandEyes dashboards and reports.- Analyze data collected from ThousandEyes to identify trends, anomalies, and potential areas of risk in the network.

3. Troubleshooting and Problem Resolution:
- Investigate network issues identified through ThousandEyes insights and collaborate with cross-functional teams to resolve them.- Serve as a subject matter expert for ThousandEyes, providing guidance and support to network engineers and IT staff.

4. Optimization and Maintenance:
- Ensure that ThousandEyes agents are updated and functioning optimally by performing regular checks and maintenance tasks.- Recommend and implement strategies to enhance network reliability and performance based on ThousandEyes findings.

5. Reporting and Documentation:
- Generate detailed reports and visualizations on network performance and user experience for stakeholders.- Document policies, procedures, and guidelines related to the use and management of Cisco ThousandEyes.

6. Continuous Improvement:
- Stay updated on the latest features and updates from Cisco ThousandEyes.- Evaluate and implement new network monitoring technologies as needed to enhance the organization's monitoring capabilities.

Qualifications and Experience:

- Bachelors degree in Computer Science, Information Technology, or related field.
- Minimum of 5 years of experience in network monitoring, with a focus on using Cisco ThousandEyes.- Strong understanding of network protocols, architecture, and telecommunications systems.- Proficiency in configuring and analyzing ThousandEyes tests and data.- Experience in troubleshooting network performance issues and using analytical tools to derive insights.

Skills and Competencies:

- Excellent problem-solving skills with a keen attention to detail.
- Strong communication and interpersonal skills to effectively collaborate with IT teams and stakeholders.- Ability to work independently and manage multiple priorities in a fast-paced environment.- Familiarity with other network monitoring tools and technologies is a plus.

Certifications:
Any of the below 2 certification Preferred.CCNA, CCNP, Cisco Certified DevNet Associate, Cisco Certified CyberOps Associate,Cisco Certified Specialist in Enterprise Network Core Technologies.