581 Cisco Routers Jobs - Page 11

Install, configure, and manage Fortinet firewall systems. Provide network security solutions and ensure robust protection for enterprise networks.

Configures and troubleshoots Juniper network devices.

Responsible for managing and optimizing network routing (WAN) and switching (LAN) technologies to ensure robust network performance. The role requires troubleshooting network issues, performing upgrades, configuring routers and switches, and maintaining network security. Expertise in network protocols and topologies is essential for effective troubleshooting and ensuring seamless connectivity across locations.

Design, implement, and maintain Juniper-based network solutions, focusing on routing, switching, and network performance.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information-Certification on Cloud Technology Experience :2 to 4 years Education:Any degree 15 years of Full time education Qualification 15 years full time education

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : Degree in ECITCS 15 years of Full time educationKey Responsibilities :- Management and maintenance of the LAN / WAN/ Internet environment Delivering and establishing projects related network implementation for clients and internal teams- Provide support and troubleshooting of the network issues with respect to the projects/internal environment End to end project transition.- Meet customer expectation with timely delivery of all network services per the defined in OLA Deliver the result by adhering to the defined processes like ISO 20000, ISO27001, BS25999 Technical Experience :- Strong technical knowledge on troubleshooting Cisco routers, switches, and firewalls- Knowledge about Cloud platforms.- Should have strong skills on at least 2 skills Switching, Routing, Firewalls and should have moderate skills in other technology.- Minimum experience on VPN configuration on SRX/Paloalto/Fortigate.- Should have prior experience in handling production network monitoring. Lab experience will not be considered.- Exposure on configuring and troubleshooting switching environment with STP, VTP, HSRP Professional Attributes :- excellent Verbal and Written Communication skills Ability to take ownership and work independently with good interpersonal skills handling initiatives and ideas Work as a team player with positive attitude towards work Proven ability to manage own workload Educational Qualification:Degree in EC/IT/CS /15 years of Full time education Qualification Degree in ECITCS 15 years of Full time education

Role & responsibilities Greetings from Innov Ultra Hiring for Network Engineer with 2 year of experience on paper REACH OUT TO HR HARSHDEEP - 8981452759 Preferred candidate profile Should be CCNA certified Should be a graduate Should hold atleast 2 year on paper experience as a network engineer Should have in depth knowledge about OSI layers, Switches, Routers, Lan, Firewall 1. What is a VLAN and why is it used?* 2. *How do VLANs work with VMware vSwitches?* Should be an immediate joiner (0-15 days) Job Title: Network Engineer VMware Experience: 2+ Years Certification: Global CCNA Certified Location: CHENNAI Job Type: Full-time REACH OUT TO HR HARSHDEEP - 8981452759 Key Responsibilities: Configure, manage, and troubleshoot VMware NSX, vSphere Distributed Switches, and other network virtualization components. Design and implement robust virtual networking solutions in alignment with business and security requirements. Perform routine maintenance, monitoring, and performance tuning of network components. Handle incidents, change requests, and escalations related to network infrastructure. Work closely with the infrastructure and cloud teams to ensure seamless integration between physical and virtual networks. Maintain accurate network documentation and change logs. Conduct network assessments, identify potential issues, and propose long-term improvements. Ensure network security compliance and participate in audits as required. Required Skills & Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 2+ years of experience working in a network engineering role with exposure to VMware environments. CCNA Global Certification is mandatory. Strong knowledge of network protocols (TCP/IP, BGP, OSPF, VLANs, VPNs). Experience with firewalls, switches, and routers (Cisco preferred). Hands-on with VMware NSX, vCenter, ESXi, and virtual networking concepts. Basic scripting knowledge (PowerShell, Python) is a plus. Strong analytical and problem-solving skills. REACH OUT TO HR HARSHDEEP - 8981452759 Perks and benefits PF ESIC CAB

Tech M BPS 24x7 Network Service L2 Troubleshooting Routing, switching issues and providing solutions within agreed SLA. Configuration and Management of Cisco 6509 E Series Switches and Cisco 4506, 4507 R, 3750 and 3560 series switch, Nexus 9K Series Switches, Cisco Catalyst 6880 switches with VSS Monitoring and troubleshooting of Network Infra related reported Issue. Configuration & Troubleshooting of VLAN, VTP, PVST, HSRP, VRRP and DHCP, Ether Channel, AAA configuration on Switches & Routers. Installation & Replacement of Switch Modules like Sup Engines, WAN cards, SFP module, POE line cards & Switch chassis. Installing, upgrading and backing up IOS of Cisco Routers and Switches Strong experience on routing Static routing / Dynamic Routing protocols i.e. EIGRP, OSPF and BGP. Administering and monitoring daily activities, monitoring performance, taking backups of network devices. Troubleshoot all networking problems to ensure minimum downtime & maximum availability. Basic understanding of CA spectrum, Wireshark and Kiwi Syslog tool. Providing technical support for installation activities and routine troubleshooting of Network Infrastructure. Candidate should be ready to work in 24*7 Shifts Change Management Perform Change Management as per the process. Change Raising to facilitate incident resolution Experience and Skill required must: Hands on experience more than 4+ Years on Switching & Routing. Considerable knowledge and experience in setting up Cisco network components, specifically Layer 2 and Layer 3 switches, Nexus 7K & 9K Series Switches and Cisco Routers. Considerable knowledge and experience in Net Flow Analyzer. Considerable knowledge and experience on MPLS network & VRF. Considerable knowledge of Firewalls & VPN technology. Considerable knowledge on NAT /PAT Considerable knowledge and experience in VSS and VPC technology. Working knowledge of TCP/IP addressing and routing, SSL, FTP, SFTP and other OSI protocols is required. Considerable knowledge & Experience with ISE, enterprise Wireless network. Minimum CCNA in R & S Certified. Exposure on Cisco 6800, 6500,4500 and Nexus 9K switching platforms Exposure on Cisco 2900 and 3900 series routing platforms Sound knowledge of STP, RSTP & MST. Excellent communication skills required Ability to handle complex network issues independently. Should have passion towards new trends in technology ITIL Certified or a strong working knowledge of ITIL Incident, Problem and Change Management disciplines Experience in contact center, BPO environment is preferred but not mandatory Customer relationship development and influencing skills Ability to work under pressure and remain decisive.

NetOps Engineer Administer and support Cisco ISE for network access control and policy enforcement. Implement and manage wired/wireless 802.1X authentication and posture assessments. Work with Cisco network devices (Routers, Switches, Firewalls) for integration with ISE. Collaborate with security teams to enforce identity-based access controls. Troubleshoot authentication issues and handle escalations (L3 support). Support global network operations in a 24/7 rotational shift model .

- Should be able to Design the setup of any New office- Should be able to resolve the all the Severity & non Severity issues- Product / Architecture and design level understanding of Juniper, Fortigate , Cisco, HP devices - Should understand, design and troubleshoot major switching and routing technologies - Should be able to train the Team on current technologies- Good understanding on routing protocol like BGP, OSPF EIGRP - Multicasting design, multicast security, advances level multicast troubleshooting - Knowledge on Network Security - Understanding on network varies tools [like error decoder, config verify, output interpreter so on] - Help customer in design network - Scheduling and performing configuration changes on the network devices as per the business requirement - Knowledge and use of Network Management Tools and integration experience with other Tools - Excellent interpersonal skills with customers, senior level personnel, and team members - Good Communication Skills - Handle Severity 1 / Severity 2 escalations calls - Following with TAC engineer for advances level troubleshooting Coordinating with OEM vendors to resolve the issue on time - Raising the CR or ECR- Implement / assist in network implementations as per the requirement Qualifications Graduate

* Good Knowledge on SDWAN- Velo cloud or Versa & expertise is required for this position. * AWS/GCP cloud experience & expertise is required for this position. * Cisco Routers 3900, ISR 4300 & ASR 9000. * Switches, 2950, 3750,3850, C9000 series Power Stacking, Data Stacking, HSRP, VRRP & GLBP. * Basic knowledge of firewall technology. * Good Knowledge in VPN on Router, Firewall, IPSec-VPN, DMVPN, RA-VPN, GRE, MGRE. * Knowledge of IPSLA, Track, Routing Failover, Tunneling, QOS. * Good Knowledge of NMS, NPM, NCM Nagios, SolarWinds and PRTG, OPmanager. * Good Knowledge on Backup/restore, IOS, Running Configuration, Start-up Config, network and firewall monitoring. 49766,Network Engineer II * GCP cloud experience & expertise is required for this position. * Good understanding of Cisco ASA and Palo Alto. * Good knowledge of Ansible. * Cisco Routers 3900, ISR 4300 & ASR 9000. * Switches, 2950, 3750,3850, C9000 series Power Stacking, Data Stacking, HSRP, VRRP & GLBP. * Good knowledge of Cisco ASA and Palo Alto. * Good knowledge in VPN on Router, Firewall, IPSec-VPN, DMVPN, RA-VPN, GRE, MGRE. * Knowledge of IPSLA Track, Routing Failover, Tunneling, QoS and Netflow. * Good Knowledge of NMS, NPM, NCM Nagios, SolarWinds and PRTG, OPmanager. * Good Knowledge on Backup/restore, IOS, Running Configuration, Start-up Config, network and firewall monitoring. 48966,Network Engineer II * Good knowledge of Checkpoint, Palo Alto. * Good knowledge of SD-WAN Viptela * Good knowledge of Wireless * Good knowledge on Routing protocol. * Switches, 2950, 3750,3850, C9000 series Power Stacking, Data Stacking, HSRP, VRRP & GLBP * Good Knowledge in VPN on Router, Firewall, IPSec-VPN, DMVPN, RA-VPN, GRE, MGRE * Knowledge of IPSLA, Track, Routing Failover, Tunneling, QOS * Good Knowledge of NMS, NPM, NCM like Nagios, SolarWinds and PRTG, OPmanager * Good Knowledge on Backup/restore, IOS, Running Configuration, Start-up Config, network and firewall monitoring. * Good Knowledge of Firewall CLI and UTM firewall devices, licenses, Blade and services management. 48963,Network Engineer,Sr * Aruba Wireless must have. * Good Knowledge of Checkpoint, Palo Alto. * Good knowledge on Routing/switching protocol. * Cisco Routers 3900, ISR 4300 & ASR 9000 * Switches, 2950, 3750,3850, C9000 series Power Stacking, Data Stacking, HSRP, VRRP & GLBP * Good Knowledge in VPN on Router, Firewall, IPSec-VPN, DMVPN, RA-VPN, GRE, MGRE * Knowledge of IPSLA, Track, Routing Failover, Tunneling, QOS * Good Knowledge of NMS, NPM, NCM like Nagios, SolarWinds and PRTG, OPmanager * Good Knowledge on Backup/restore, IOS, Running Configuration, Start-up Config, network and firewall monitoring. * Good Knowledge of Firewall CLI and UTM firewall devices, licenses, Blade and services management. 48965,Network Engineer,Sr * SDWan (Viptela) experience & expertise is required for this position. * Cisco Routers 3900, ISR 4300 & ASR 9000 * Switches, 2950, 3750,3850, C9000 series Power Stacking, Data Stacking, HSRP, VRRP & GLBP * Good Knowledge of NGFW Firewalls Checkpoint, Palo Alto. * Good Knowledge in VPN on Router, Firewall, IPSec-VPN, DMVPN, RA-VPN, GRE, MGRE * Knowledge of IPSLA, Track, Routing Failover, Tunneling, QOS * Good Knowledge of NMS, NPM, NCM like Nagios, SolarWinds and PRTG, OPmanager * Good Knowledge on Backup/restore, IOS, Running Configuration, Start-up Config, network and firewall monitoring. * Good Knowledge of Firewall CLI and UTM firewall devices, licenses, Blade and services management.

Outlook Config OS Installation,Configuration &Troubleshoot issues. Knowledge in Active Directory,O365,Cloudticketing Tools Any Graduate Only Freshers Sal : 20k - 45k Call Priyanka HR 9042748027 Required Candidate profile Immediate Joiner 2020- 2024 MS Office Only Male Candidates Training will be provided Must Have Good Communication Quick Learner Team Worker

Any Graduate Only Freshers Career Gap & Arrears also acceptable Sal : 2.16 TO 5 LPA OUTLOOK Configuration &Troubleshoot issues. Knowledge in Active Directory,O365,Cloud DNS,DHCP,Ticketing Tools Call SUVEDHA HR 9150981236 Required Candidate profile Immediate Joiner 2020- 2024 MS Office Only Male Candidates Training will be provided Must Have Good Communication Quick Learner Team Worker

Key Responsibilities The Network Security Engineer is responsible for researching, designing and implementing secure business focused solutions that meet or exceed corporate policies and government mandates. This includes developing roadmap and migration strategies for existing architecture. Specific tasks include, but are not limited to the following Research, design & advocate new technologies, architectures and security products that will support security requirements for the enterprise and its customers, Business partners and vendor. Work closely with enterprise architects, other functional area architects and specialists to ensure adequate security solutions are in place throughout all IT systems and platforms to mitigate identified risks sufficiently, and to meet business objectives and regulatory requirements Strong Firewall knowledge (IPSEC VPN, UTM/IPS, DoS Policy, SSL inspection) Ability to manage high impact Priority 1 incidents Strong Cloud Security/CASB/Web Proxy knowledge Cloud Solutions / on-prem Solutions Strong Remote Access technologies knowledge. Experience with managed devices-unmanaged devices/2FA/MFA solutions. Scripting skills Qualifications, Experience and Competency Education Bachelor's Degree in Information Technology or related Computer Science/Technical area Experience Essential 10 years minimally of Network Security experience / Firewall background 8 years minimally experience working in large organizations Firewall/Web Proxy/Remote Access/Cloud experience Strong technical Documentation skills Network Diagrams/Knowledge based articles Articulate Pragmatic Self-Aware Desirable CISSP Certification CCNA / other industry standard security certifications Cloud migration experience Fortigate Firewalls / McAfee Web Gateways/ Pulse Secure Appliances / Netskope / Firemon Specific Skill Requirement Firewall, Web Proxy, Remote Access, Cloud, Pulse Secure/SSL VPN If you are interested, please Share below details and Updated Resume Matched First Name Last Name Date of Birth Pass Port No and Expiry Date Alternate Contact Number Total Experience Relevant Experience Current CTC Expected CTC Current Location Preferred Location Current Organization Payroll Company Notice period Holding any offer

Experience deploying logical design models (L2/L3, VPC, Device Contexts, Datacenter Zones, Spanning tree, VRF, VTP, VLANs, physical cabling). Working technical knowledge of network and security protocols (IPSEC VPN, QoS, SGT, SSL VPN, AAA, Dot1x, TustSec, NAT etc). Strong knowledge IP communication and routing is required (OSPF, EIGRP, BGP). Experience with inter-company routing is preferred. SD-WAN implementation and migration experience in one of the following is requiredCisco SDWAN (preferred), VmWare SDWAN(VeloCloud), Aruba SDWAN (SilverPeak), Fortinet SDWAN, Versa SDWAN Strong interpersonal, written, and oral communication skills with the ability to work well in a collaborative environment. Able to conduct research into networking issues and products as required. Highly self-motivated and directed, with keen attention to detail. Able to effectively prioritize tasks in a high-pressure environment. Strong customer service orientation with proven analytical and problem-solving abilities.

Network Engineering Advisor SD WAN Implementation:Design/Manage SD-wan LAN Operations insightProtocolsExperience in L2/L3protocols NOC Builddesigning, SOP preparations, Documentation. leading the Team and monitoring NOC Operations, troubleshooting network systems, Tools like SNMP tools, WindRiver. Experience in cisco switches and CPE devices Knowledge on firewall to understand the network security.

The Network Engineer role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Network Engineer domain.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience3-5 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience1-3 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience1-3 Years.

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin.

Roles & Responsibilities Monitor day-to-day operations and management for customer (LAN & WAN) Network infrastructure. Configuring, Troubleshooting & Maintaining DC LAN and DC Interconnect WAN Networks. Manage and Maintain IP addressing schemes in Infoblox (IPAM) Manage and Maintain DNS & DHCP services in Infoblox Managing and monitoring Wireless Network infrastructure Network protocol configuration, maintenance, and troubleshooting Provide inputs for Capacity Planning/ Migration/ Optimization / Future upgrade strategy based on the performance trend On-Demand IOS & NS-OS Updating and hotfixes Responsible for implementing best practice/hardening Managing and monitoring of log files of network devices Preparation of Daily/Weekly/Monthly reports Regular audit of network devices and take corrective action accordingly Performance Management & Optimizatio Technical skills: Routing- Cisco Routers (ISR 43xx, ISR 44xx, ASR 1001 Series) BGP, OSPF, EIGRP Switching- Cisco Catalyst (3900, 2900, 2800 Series) Cisco Nexus (2k, 5k, 7k, 9k) Wireless- Cisco (WLC & WAP) Cisco Prime, SDWAN, DNA, ACI Palo Alto Prisma VMWare NSX-T DDI Infoblox (DNS/DHCP/IPAM) WAN Optimizer (Riverbed) Switching- Aruba / HP / Meraki Wireless- Aruba / Meraki NetBrain Mandatory Skills: Network Data Admin. Experience5-8 Years.

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Aruba Wireless Admin. Experience5-8 Years.