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3.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Responsibilities include: The NOC Tier 1 Specialist is responsible for the monitoring of the TELUS Mobility network, coast to coast on a 24x7x365 basis. The NMC Surveillance Specialist is responsible for the core telecommunications networkDMS, GTD-5, 5ESS Wireline switches, cell sites, trunks etc., and all the peripherals and data elements and their associated services. Quick reaction to network issues, attention to all details and the ability to take trouble shooting to a higher level are qualities that this position demands 1. Transport Surveillance L1 engineer. Transport Surveillance touches all desks in both wireline and wireless aspects.Devices NOC connects to perform SurveillancePreside, One Control, Blue Planet and DACsMonitorOptera Metro, DWDM, Long haul Optical, DACs, SONETs - OC3 to OC765 2. Access Network L1 engineer. Access SurveillanceMonitoring of last mile copper to remote based switches / Not part of the Switching desk for DMS, GTD-5 and 5ESSDevices NOC connects to perform SurveillancePreside, Tellabs, Timespan, Nortel DMS1u, LynchMonitorAccess Nodes, Landline Voice Services & Data, Optical Network Unit (ONUs), Radio Networks 3. RAN L1 engineer. RAN (WLS Radio Access Network) SurveillanceMonitoring of Equipment and Environmental alarms from the RAN, edge network including the following device types -3G-5G Macro BTSs (NodeB, eNodeB, gNodeB) and Spot coverage devices (Microcells, DRU - Remote Radios, Wireless Repeaters, Montreal STM) and Cell Site Routers, Wireless Microwave Backhaul and Mobility Core SBA/PBA alarms (Service / Performance based alarm Splunk ETC. Shift Timings: 12-Hour Shifts: 4:30 AM to 4:30 PM AND 4:30 PM to 4:30 A Rotation Schedule: Two-night shifts, followed by one day off, then two morning shifts, and three days off. This results in an average of 15 to 16 working days per month. Flexibility: Must be willing to work from the office if required. Leave Policy: No formal vacation policy due to 24x7 NOC operations. Employees must arrange shift swaps with team members to take time off. In case of emergencies during a shift, employees cannot leave until a backup is available. Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience3-5 Years.
Posted 1 month ago
1.0 - 3.0 years
4 - 7 Lacs
Mumbai
Work from Office
Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Network Data Admin. Experience1-3 Years.
Posted 1 month ago
5.0 - 8.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Role Purpose Have experience in de-customization of the ServiceNow catalog items ensuring they are brought back to Out Of The Box(OOTB) standards Utilize catalog builder to create and manage service catalog items Design and implement workflows using flow designer Develop and maintain decision tables to support automated decision making process Experience with ServiceNow Integration Hub, REST/SOAP webservices and APIs Knowledge of data migration and transformation within ServiceNow Perform thorough testing and validation of catalog items and workflows Provide training and support to end-users and other team members if needed ServiceNow CSA certification is minimum and ServiceNow CAD is a plus Have experience in de-customization of the ServiceNow catalog items ensuring they are brought back to Out Of The Box(OOTB) standards Utilize catalog builder to create and manage service catalog items Design and implement workflows using flow designer Develop and maintain decision tables to support automated decision making process Experience with ServiceNow Integration Hub, REST/SOAP webservices and APIs Knowledge of data migration and transformation within ServiceNow Perform thorough testing and validation of catalog items and workflows Provide training and support to end-users and other team members if needed ServiceNow CSA certification is minimum and ServiceNow CAD is a plus Have experience in de-customization of the ServiceNow catalog items ensuring they are brought back to Out Of The Box(OOTB) standards Utilize catalog builder to create and manage service catalog items Design and implement workflows using flow designer Develop and maintain decision tables to support automated decision making process Experience with ServiceNow Integration Hub, REST/SOAP webservices and APIs Knowledge of data migration and transformation within ServiceNow Perform thorough testing and validation of catalog items and workflows Provide training and support to end-users and other team members if needed ServiceNow CSA certification is minimum and ServiceNow CAD is a plus Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries,Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: ServiceNow - SaaS. Experience5-8 Years.
Posted 1 month ago
8.0 - 10.0 years
7 - 11 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Checkpoint Firewalls and VPN. Experience8-10 Years.
Posted 1 month ago
3.0 - 7.0 years
5 - 9 Lacs
Noida
Work from Office
Req ID: 323501 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network DC Build Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Network DC Build Engineer: Role Responsibilities: - Prepare network designs with bill of materials and detailed device configurations based on the business requirement - Raise and implement network changes within the approved change window. - Prepare network build packages based on the approved network design, which consists of impact analysis, network change implementation plan, and cutover plan - Present network designs and network changes for review and approval - Collaborate with various platform streams and vendors to ensure that network deliverables are completed on time - Data Center migrations in production environment without any downtime - Candidate should be able to work on projects individually and should be able to design and implement the designs according to the standards. Requirements (Key Skills) - Familiarity with network hardware (Arista and Cisco routers and switches) - Expert level knowledge in network routing, switching protocols (Routing protocols like BGP, OSPF, EIGRP; LAN/WAN Technologies) - Excellent working experience in multicasting, VXLAN, Spanning-tree, vPC, port-channel, MLAG, Trunking - Excellent troubleshooting and problem solving skill in routing & switching. - CCNP or CCIE R&S (a plus) - Hardware : Experience/knowledge about different type of transceivers, switches, different type of cabling, different type of fiber patching - Proficient with Microsoft Office products including Visio, Word and Excel. Experience with Bluecoat is desirable but not essential. Strong -IT/Technical skills (understanding of software, hardware, networks, etc) - Advanced level written and verbal communication skills.
Posted 1 month ago
5.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Network Data Admin. Experience5-8 Years.
Posted 1 month ago
8.0 - 10.0 years
12 - 16 Lacs
Pune
Work from Office
Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver NoPerformance ParameterMeasure1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management2New projectsTimely delivery Avoid unauthorised changes No formal escalations Mandatory Skills: Cisco Routing and Switching. Experience8-10 Years.
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
Noida
Work from Office
Tech Mahindra is Hiring! | Networking Engineer L1 Voice Support Location : Noida SEZ Shift : US Shifts (24x7 Window) | 5 Days Working | Rotational Offs Perks : Both Side Cab Facility Immediate Joiners Only Role Overview :Were looking for a Networking Engineer (L1 Voice Support) with strong technical and communication skills. Qualifications: Technical Graduate (B.Tech, BCA, MCA) or Diploma in IT Certifications in the courses like CCNA, CCNP etc will be an added advantage. Experience: Minimum 1 year of work experience required Skills : Excellent communication skills in English Proficiency in Networking (L1 Support) Compensation : Up to 4.75 LPA How to Apply : Send your CV to: GK00876209@techmahindra.com or share on the below mentioned contact numbers. Gursheen Kaur - 9878633452 Sneha Thakur - 8350975223
Posted 1 month ago
8.0 - 10.0 years
7 - 11 Lacs
Gurugram
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: Checkpoint Firewalls and VPN. Experience8-10 Years.
Posted 1 month ago
1.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
Opening for Immediate Joiners with hands on experience on firewall. Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), FortiGate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills
Posted 1 month ago
7.0 - 12.0 years
4 - 8 Lacs
Hyderabad, Pune
Work from Office
Network Engineer1 ExperienceOver 7 years in network engineering.SpecializationExpertise in Palo-Alto firewalls, Cisco Routing & Switching. Skills: Advanced troubleshooting and monitoring.Responsibilities:Design, implement, and manage network infrastructure.Configure and maintain Palo-Alto firewalls and Cisco network devices.Perform in-depth troubleshooting and resolve network issues.Monitor network performance and ensure reliability.Collaborate with teams to enhance network security and performance.
Posted 1 month ago
3.0 - 5.0 years
13 - 15 Lacs
Gurugram
Work from Office
To provide next level technical suppot for Global customer service centers and platform supervision centers by resolving low to medium complex SDX,SD-WAN,OFC,OPC & Telco Cloud problems referred to the team in an effective and timely manner keeping in view functional KPIs To identify Platform & Services capacity issues and co-ordinate with planning teams and rollout teams to ensure timely capacity upgrades To contribute to Network performance and customer satisfaction business objectives by providing high quality second level technical support on all SDX,OPC & Telco Cloud platforms and services in Orange Business Services To implement assigned high impact and complex changes on the service platform and virtualized infrastructure while demonstrating highest adherence to network change management procedures To contribute in Technical Incident Reports for major network incidents and problems Excellent knowledge of communication standards and OSI/commercial protocols Virtualization Technologies: Linux, SD- WAN, SDN,Vmware,BluePlanet Kubernetes, Rancher, CICD, Ansible & Python will be the added advantage, Professional level of knowledge and hands on troubleshooting experience on Two or more of the following technologies SDN/NFV (Software Defined Network/Network Function Virtualization) with RedHat OpenStack/ OpenShift / KVM/Linux Cloud Infrastructure and Container-as-a-Service support (IaaS/CaaS) with VMWare Sphere/EXSi, NSX-T Rancher Kubernetes/Container/Dockers Juniper Contrail Ciena BluePlanet Network Automation development with Python, RedHat Ansible, PERL, Shell TCP/IP protocols experience (MPLS, IP,IS-IS,BGP,Mp-BGP) Hardware: University degree or equivalent experience (Computer or Telecommunications or Networking) 3-5 years technical support experience in any telecom platform / environment Excellent Analytical and trouble-shooting skills Good understanding of Telecom Service providers Virtualization, Networks and ServicesDell Switch & Servers CISCO Routers, Juniper MX Routers & QFX Switches Hosted Wholesale OINIS
Posted 1 month ago
3.0 - 6.0 years
1 - 5 Lacs
Mumbai
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 1 month ago
3.0 - 6.0 years
1 - 5 Lacs
Chennai
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 1 month ago
3.0 - 6.0 years
1 - 5 Lacs
Gandhinagar
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 1 month ago
3.0 - 6.0 years
1 - 5 Lacs
Noida
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 1 month ago
3.0 - 6.0 years
1 - 5 Lacs
Pune
Work from Office
This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. - Grade Specific Focus on Connectivity and Network Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
Surat
Work from Office
Clearing Operations Grade:M1/M2 : OCR Register Updation Description for Internal Candidates Acceptance of Cheques from the Branches / couriers. Scanning of Cheques Data entry of cheques for ATM Drop Box Cheques / PND/ PNR/JV Cheques Pull Out P2F / Unprocess Cheques / Outward Returns Returns Memo attachment / Despatches to the customers RTO Cheques Receipt and Data entry Acceptance of processed Cheques from the Hub's in the Location Attending P2F House Affixing Stamp for Return cheques (Defasing) Inward file Preparations Supporting Bank Officers in Reconciliation Email Tacking for inward cheques Uploading of Technical Referrals Level 2 Verification JV Authrorisation in finacle HOCDL Verification Unprocessed Che-ques Scrutiny and Sharing MIS to the Branches Identified of PNR Transactions MIS to be shared with Branches Record Management Outward Returns Management RTO Management Transfer Cheques Processing Credit Card Cheque Processing P2F Tracking and Reconsilaition ASBA Application Signature Verification Inward and Outward Return Processing
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
Nagpur
Work from Office
Clearing Operations Grade:M1/M2 : OCR Register Updation Description for Internal Candidates Acceptance of Cheques from the Branches / couriers. Scanning of Cheques Data entry of cheques for ATM Drop Box Cheques / PND/ PNR/JV Cheques Pull Out P2F / Unprocess Cheques / Outward Returns Returns Memo attachment / Despatches to the customers RTO Cheques Receipt and Data entry Acceptance of processed Cheques from the Hub's in the Location Attending P2F House Affixing Stamp for Return cheques (Defasing) Inward file Preparations Supporting Bank Officers in Reconciliation Email Tacking for inward cheques Uploading of Technical Referrals Level 2 Verification JV Authrorisation in finacle HOCDL Verification Unprocessed Che-ques Scrutiny and Sharing MIS to the Branches Identified of PNR Transactions MIS to be shared with Branches Record Management Outward Returns Management RTO Management Transfer Cheques Processing Credit Card Cheque Processing P2F Tracking and Reconsilaition ASBA Application Signature Verification Inward and Outward Return Processing
Posted 1 month ago
2.0 - 4.0 years
3 - 7 Lacs
Mumbai
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Experience :2 to 4 yearsEducation:Any Degree or 3 Year Diploma Qualification 15 years full time education
Posted 1 month ago
15.0 - 20.0 years
3 - 7 Lacs
Nagpur
Work from Office
Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time educationKey Responsibilities -Provide L2 Network Support and troubleshooting-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999-Flexibility towards working on shifts.-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.-Front End Internal, External, and client audits and work towards the closure of the findings. Technical Experience Mandatory--------------Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto-Strong technical knowledge on configuring and troubleshooting Switching and Routing Additional Skills-------------------Knowledge on Cloud Technology-Knowledge on Scripting-Knowledge on Wireless Technology-SSL VPN Configuration and Troubleshooting Professional Attributes -Excellent verbal and written communication skills.-Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas-Positive Attitude towards work-Ability to work as Team-Work independently with minimal assistance Additional Information -Certification on Cloud Technology Educational Qualification:Any degree / 15 years of Full time education Qualification 15 years full time education
Posted 1 month ago
1.0 - 3.0 years
4 - 8 Lacs
Navi Mumbai
Work from Office
Skill required: Network Billing Operations - Problem Management Designation: Network & Svcs Operation Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Telecom background with good knowledge of revenue assuranceAnalyzing data to identify trends and opportunities for improvement in day-to-day process and enhance revenue recovery opportunitiesExpert knowledge of MS Office products (Excel, Access, PowerPoint)Good Analytical Skills / Effective communication and presentations skillsStrong planning, Critical Thinking & Creative problem-solving approach is expected What are we looking for Candidate should have strong interpersonal skills and stakeholder managementAbility to take initiative, work independently and self-motivated personPrevious experience in Revenue Assurance part will be an added advantage Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
6.0 - 11.0 years
12 - 22 Lacs
Hyderabad, Pune, Bengaluru
Hybrid
Hiring for Network Lead Admin/Architect. Notice Period : (only candidate with 0-30 days notice period preferred for this role) Experience Range: 6 - 16 Years of experience in Network Admin Locations: Pune/Bangalore/Chennai/Hyderabad/Mumbai/Coimbatore Expert on design, configuration and implementation of Data Center, Branch with Nexus, L2, L3 switch Configuration. SD-WAN Network Configuration and management. Wireless WLC/AP infrastructure mgt, & configuration. Provides 3rd level technical support on data network related issues. Expert in switching technology with LAN and data center networking (Gigabit Ethernet, L2/L3 Switching, VLANs, STP, VTP etc.) are required. Network IP address design and optimization. Expert in Configuration and troubleshooting of routing protocols (RIP, EIGRP, OSPF, BGP) . Excellent knowledge in various dynamic routing and switching protocols and network troubleshooting in datacenter network as well as WAL technologies. Niche Technology experience like Cisco ACI, NSX, SDN, SDA and DNAC Good knowledge in Wireless technology, DNS/DHCP/NTP and experience in operational support for wireless controllers and APs on escalated calls. Cisco / Aruba Experience in system platforms like Cisco Nexus,Infoblox, Riverbed, Cisco WLS Configure and Troubleshoot Network optimization solutions like Riverbed, Cisco WAAS etc.
Posted 1 month ago
7.0 - 12.0 years
15 - 25 Lacs
Pune, Bengaluru
Work from Office
Senior Network Consultant Roles and Responsibilities Provide architecture and technology infrastructure strategy for Customers future direction by providing briefing on new technologies and services available in the marketplace for requirements. Engage and participate in new design, solutions, and development activities. Design, upgrade, control, and configure existing network and security systems by monitoring the environment; identifying gaps; evaluating and implementing enhancements, policy, and procedures; and solving highly complex issues. Design, deploy, and migrate legacy WAN to SD-WAN cloud solutions. Carry out implementation of network projects assigned, using established process and best practice principles. Prepare high-level and low-level diagrams (HLDs and LLDs). Prepare bills of materials (BOMs), design documents, and technical presentations for the Customer. Work closely with project managers and the Customers technical authorities to ensure smooth delivery of project deliverables. Direct and guide complex network implementation. Design, install, configure, and test data networks for complex and heterogenous systems. Employ a good skillet of adopting new infrastructure knowledge and working with stakeholders for design proposal. Provide a threat intelligence feed so Customer can understand current trends and threats and make informed decisions about appropriate response actions. Proactively perform maintenance for service line (e.g., failover testing, device access audits, configuration audits, backups, patch-level validations, document validations). Data network technologies (WAN, LAN, WLAN, SD-WAN, SD-LAN, MAN, MPLS, VPN, etc.) and data communications technologies. IP routing protocols (e.g., BGP, EIGRP, OSPF, VRRP, LDP, RSVP, STP, RSTP, MSTP, multicast, and policy-based routing). Product Experience SD-WAN, SD-LAN, and campus LAN devices both wired and wireless using Cisco, HPE Aruba, Juniper, and Dell products SD-WAN: Viptela, Silver Peak Cisco Data center grade switches Cisco Nexus Cisco Software-Defined Access (SDA) and DNA Center (DNAC) Cisco Web Security appliances Cisco Identity Services Engine (ISE) Bluecoat Security Platform: proxy servers and management center DNS, DHCP, and IP Address Management (DDI): Infoblox, EfficientIP Soft Skills Customer handling and stakeholder management skills Ability to work with people in different time zones Ability to operate in a fast-paced, evolving environment; appropriately prioritize tasks; and keep abreast of the latest technology Demonstrated ability to build strong, effective customer relationships Analytical skills to interpret IT user requests and understand end-user requirements Solid knowledge of the IT Service Management framework, practices, and process experience Service delivery task skills (reporting, customer relationships, SLA management, etc.) Experience in preparing design documents and presentations during Customer workshops Excellent analytical and troubleshooting skills Strong verbal, written communication skills Creative thinking in implementing service improvements (automation, incident reduction, etc.) Willingness and flexibility to learn new technologies, scale up quickly, and adapt to different roles as situation demands
Posted 1 month ago
5.0 - 10.0 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Palo Alto Networks Firewalls Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. You will engage in resolving client issues and ensuring system functionality. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Ensure effective communication with clients- Implement system enhancements- Conduct system testing and troubleshooting Professional & Technical Skills: - Must To Have Skills: Proficiency in Palo Alto Networks Firewalls- Strong understanding of network security principles- Experience in firewall configuration and management- Knowledge of VPN technologies- Hands-on experience in troubleshooting network issues Additional Information:- The candidate should have a minimum of 5 years of experience in Palo Alto Networks Firewalls.- This position is based at our Gurugram office.- A 15 years full-time education is required. Qualification 15 years full time education
Posted 1 month ago
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