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CIS SD

Capgemini Technology Services India Limited

0 - 1 years

|

2 - 4 Lacs

Coimbatore, Tamil Nadu, India

Posted:5 days ago| Platform: Foundit logo

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Skills Required

Service Desk CIS SD

Work Mode

On-site

Job Type

Full Time

Job Description

Support customers across Telecommunication, Financial Services, Healthcare and Technology vertical/industries Troubleshoot customer issues related to internet - troubleshooting, Password reset/session reset/renaming profile Meet customer requirements through first contact resolution (Resolve an issue in the first contact itself) Clarify customer requirements Probe for and confirm understanding of requirements or problem

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