Location: Surat, Gujarat Department: Chat Support Employment Type: Full-time Job Summary: We are looking for a proactive and customer-focused Chat Support Executive (Fresher) to assist our customers via live chat, resolve queries, and ensure a smooth experience on the platform. This is an excellent opportunity for recent graduates looking to start a career in customer support within a growing e-commerce/logistics environment. Key Responsibilities: Handle incoming customer queries through live chat, WhatsApp, or web chat Provide accurate information about orders, deliveries, shipments, returns, and payment issues Escalate complex issues to senior support or technical teams Maintain professionalism and empathy in all interactions Record issues and feedback in CRM tools for future reference Work collaboratively with the customer support and operations teams Ensure customer satisfaction and timely response during all shifts Eligibility / Skills Required: Fresher or up to 1 year of customer service experience Good typing speed and communication skills (written) Basic knowledge of computers, web apps, and email/chat tools Ability to handle multiple chats at once (multitasking) Patience, empathy, and a customer-first attitude Knowledge of logistics/e-commerce is a plus (not mandatory) Job Type: Full-time Pay: ₹11,000.00 - ₹15,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Overtime pay Yearly bonus Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person Speak with the employer +91 9016545336
Location: Surat, Gujarat Department: Chat Support Employment Type: Full-time Job Summary: We are looking for a proactive and customer-focused Chat Support Executive (Fresher) to assist our customers via live chat, resolve queries, and ensure a smooth experience on the platform. This is an excellent opportunity for recent graduates looking to start a career in customer support within a growing e-commerce/logistics environment. Key Responsibilities: Handle incoming customer queries through live chat, WhatsApp, or web chat Provide accurate information about orders, deliveries, shipments, returns, and payment issues Escalate complex issues to senior support or technical teams Maintain professionalism and empathy in all interactions Record issues and feedback in CRM tools for future reference Work collaboratively with the customer support and operations teams Ensure customer satisfaction and timely response during all shifts Eligibility / Skills Required: Fresher or up to 1 year of customer service experience Good typing speed and communication skills (written) Basic knowledge of computers, web apps, and email/chat tools Ability to handle multiple chats at once (multitasking) Patience, empathy, and a customer-first attitude Knowledge of logistics/e-commerce is a plus (not mandatory) Job Type: Full-time Pay: ₹11,000.00 - ₹15,000.00 per month Benefits: Leave encashment Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Overtime pay Yearly bonus Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person Speak with the employer +91 9016545336
Job Title: Technical Content Writer Location: Surat, Gujarat On-site Employment Type: Full-Time Job Overview: We are seeking a Technical Content Writer to join our team who can create high-quality, original, and SEO-friendly content. The ideal candidate will have a strong command of English, excellent research skills, and a good understanding of SEO best practices. Preference will be given to candidates with experience in eCommerce, SaaS, or Shopify-related topics. Key Responsibilities: Conduct in-depth research and analysis on assigned technical topics. Create original, plagiarism-free content following SEO guidelines. Prepare clear and well-structured Table of Contents for articles. Write high-quality articles, blogs, guides, and website content. Ensure content meets Google’s content policies (E-E-A-T algorithm). Optimize content for SEO, including keyword density and other SEO checklists. Write with clarity, ensuring high readability and engaging tone. Avoid the use of AI-generated content and ensure all work is human-written. Collaborate with the marketing and development teams to align content with business goals. Stay updated with industry trends and best practices in content writing and SEO. Required Skills: Excellent written and verbal communication in English. Strong research and analytical skills. Knowledge of SEO content writing (basic to intermediate level). Understanding of Google's E-E-A-T guidelines and content policies. Ability to manage multiple content projects and meet deadlines. Familiarity with tools like Grammarly, Hemingway, or other readability checkers. Prior experience in writing for eCommerce, SaaS, or Shopify topics is a plus. Experience: Proven work experience as a Content Writer, Technical Writer, or similar role. Portfolio of published articles will be an added advantage. Job Types: Full-time, Fresher Pay: ₹11,000.00 - ₹18,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person Expected Start Date: 18/07/2025
Job Title: Technical Content Writer Location: Surat, Gujarat On-site Employment Type: Full-Time Job Overview: We are seeking a Technical Content Writer to join our team who can create high-quality, original, and SEO-friendly content. The ideal candidate will have a strong command of English, excellent research skills, and a good understanding of SEO best practices. Preference will be given to candidates with experience in eCommerce, SaaS, or Shopify-related topics. Key Responsibilities: Conduct in-depth research and analysis on assigned technical topics. Create original, plagiarism-free content following SEO guidelines. Prepare clear and well-structured Table of Contents for articles. Write high-quality articles, blogs, guides, and website content. Ensure content meets Google’s content policies (E-E-A-T algorithm). Optimize content for SEO, including keyword density and other SEO checklists. Write with clarity, ensuring high readability and engaging tone. Avoid the use of AI-generated content and ensure all work is human-written. Collaborate with the marketing and development teams to align content with business goals. Stay updated with industry trends and best practices in content writing and SEO. Required Skills: Excellent written and verbal communication in English. Strong research and analytical skills. Knowledge of SEO content writing (basic to intermediate level). Understanding of Google's E-E-A-T guidelines and content policies. Ability to manage multiple content projects and meet deadlines. Familiarity with tools like Grammarly, Hemingway, or other readability checkers. Prior experience in writing for eCommerce, SaaS, or Shopify topics is a plus. Experience: Proven work experience as a Content Writer, Technical Writer, or similar role. Portfolio of published articles will be an added advantage. Job Types: Full-time, Fresher Pay: ₹11,000.00 - ₹18,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person Expected Start Date: 18/07/2025
Position Title: IT Project Manager Job Type: Full-time Experience Required: 1-2 Years Location: Katargam, Surat Role Overview We are seeking a motivated IT Project Manager with 1-2 years of experience in managing software/IT projects. The candidate will be responsible for planning, coordinating, and executing technology projects within defined timelines and budgets while ensuring high quality and stakeholder satisfaction. Key Responsibilities Manage end-to-end IT projects (software development, implementation, support, or infrastructure). Work closely with stakeholders, developers, QA, and clients to define project scope, objectives, and deliverables. Prepare project plans, schedules, and status reports . Track project progress, identify risks, and implement mitigation strategies. Conduct daily/weekly stand-ups and review meetings with teams. Ensure delivery within agreed timelines, budget, and quality standards. Manage change requests, documentation, and reporting . Ensure compliance with IT policies, standards, and best practices . Collaborate with cross-functional teams to resolve issues and maintain client satisfaction. Required Skills & Qualifications Bachelor’s Degree in Computer Science / Information Technology / Engineering or equivalent. 2–3 years of experience in IT project management or as an associate project manager. Strong knowledge of SDLC (Software Development Life Cycle) & Agile/Waterfall methodologies. Hands-on experience with project management tools (Jira, Trello, MS Project, Asana, etc.). Excellent communication, leadership, and stakeholder management skills. Strong problem-solving and risk management abilities. Ability to manage multiple projects simultaneously . Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: IT project management: 2 years (Preferred) Language: English (Preferred) Work Location: In person Speak with the employer +91 9016545336 Expected Start Date: 22/08/2025
Position Title: MERN Stack Developer Job Type: Full-time Experience Required: 2–3 Years Location: Katargam, Surat Reports To: Tech Lead / Project Manager Role Overview We are looking for a skilled MERN Stack Developer with 2–3 years of experience in building scalable web applications. The candidate should have strong expertise in MongoDB, Express.js, React.js, and Node.js , along with a good understanding of REST APIs, frontend/backend integration, and deployment processes. Key Responsibilities Develop, test, and deploy scalable web applications using the MERN stack. Design and implement RESTful APIs and integrate with third-party services. Collaborate with designers, developers, and project managers to deliver high-quality products. Write clean, maintainable, and efficient code following best practices. Optimize applications for speed, scalability, and security . Troubleshoot, debug, and upgrade existing applications. Manage and maintain databases (MongoDB) and ensure data integrity. Participate in code reviews, sprint planning, and agile development processes. Stay up to date with the latest JavaScript frameworks, libraries, and tools . Required Skills & Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field . 2–3 years of professional experience as a MERN Stack Developer. Strong knowledge of: MongoDB (schemas, queries, aggregation) Express.js (middleware, APIs) React.js (hooks, state management, Redux/Context API) Node.js (asynchronous programming, API development) Experience with HTML5, CSS3, JavaScript (ES6+), and TypeScript . Proficiency with Git/GitHub version control. Familiarity with RESTful APIs and third-party integrations. Knowledge of deployment & cloud platforms (AWS, Azure, Heroku, or similar). Strong understanding of Agile/Scrum methodologies . Preferred Skills Experience with Next.js or React Native . Knowledge of GraphQL . Familiarity with Docker, CI/CD pipelines, and DevOps tools . Basic understanding of unit testing & automation frameworks (Jest, Mocha, Cypress). Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: MERN Stack: 3 years (Preferred) Language: English (Preferred) Work Location: In person Expected Start Date: 22/08/2025
Position Title: Business Development Executive Job Type: Full-time Experience Required: 1–2 Years Location: Katargam, Surat Reports To: Business Development Manager / Sales Head Role Overview We are seeking a Business Development Executive (BDE) with 1–2 years of experience to join our team. The ideal candidate will be responsible for identifying new business opportunities, building client relationships, and driving revenue growth. This role requires a proactive, target-driven individual who is passionate about sales, client engagement, and market expansion. Key Responsibilities Identify and generate new business opportunities through cold calls, networking, and lead generation . Build and maintain strong relationships with prospective and existing clients. Understand client requirements and present suitable products/solutions. Achieve and exceed sales targets, revenue goals, and KPIs . Conduct market research to identify trends, competitor activities, and customer needs. Assist in preparing business proposals, presentations, and contracts . Collaborate with internal teams (marketing, operations, and product) to deliver client solutions. Maintain accurate records of sales activities and update CRM tools. Represent the company at meetings, exhibitions, and industry events when required. Required Skills & Qualifications Bachelor’s degree in Business, Marketing, Management, or related field . 1–2 years of proven experience in sales, business development, or client-facing roles. Strong communication and negotiation skills. Ability to build long-term professional relationships. Knowledge of sales processes, CRM tools, and lead generation techniques . Good presentation and interpersonal skills. Self-motivated, target-driven, and adaptable to a fast-paced environment. Preferred Skills Experience in B2B sales / IT / SaaS / Service industry is an added advantage. Familiarity with digital marketing & online sales strategies. Knowledge of local and international markets. Job Type: Full-time Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: Business development: 2 years (Preferred) Language: English (Preferred) Work Location: In person
Position: Performance Marketing Expert Experience Required: 1–2 Years Job Type: Full-time, Onsite Location: Surat, Gujarat About the Role We are looking for a highly motivated Performance Marketing Expert with 1–2 years of experience to join our dynamic marketing team. The ideal candidate should be skilled in managing paid campaigns, analyzing data, and optimizing performance across multiple digital channels. You will be responsible for driving high-quality traffic, generating leads, and maximizing ROI for our marketing initiatives. Key Responsibilities Plan, execute, and optimize performance marketing campaigns across Google Ads, Meta (Facebook/Instagram), LinkedIn, and other platforms. Manage budgets and ensure campaigns deliver maximum ROI. Conduct keyword research, audience targeting, and competitor analysis. Track, analyze, and report campaign performance using tools like Google Analytics, Meta Ads Manager, and similar platforms. A/B test ad creatives, landing pages, and campaign strategies to improve performance. Collaborate with the content and design teams to develop effective ad creatives. Monitor conversion funnels and identify areas for improvement. Stay updated with the latest trends, tools, and best practices in digital advertising. Required Skills & Qualifications Bachelor’s degree in Marketing, Business, or related field. 1–2 years of proven experience in performance marketing / digital advertising. Hands-on experience with Google Ads, Facebook Ads Manager, LinkedIn Ads . Strong analytical skills with knowledge of Google Analytics and tracking tools (UTM, Pixel, Tag Manager) . Ability to manage budgets and deliver campaigns within timelines. Excellent communication and teamwork skills. Data-driven mindset with problem-solving abilities. Preferred Skills (Good to Have) Experience in e-commerce or SaaS marketing. Knowledge of SEO and organic marketing strategies. Certification in Google Ads / Meta Ads. Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: Performance marketing: 2 years (Preferred) Language: English (Preferred) Work Location: In person
Position: Performance Marketing Expert Experience Required: 1–2 Years Job Type: Full-time, Onsite Location: Surat, Gujarat About the Role We are looking for a highly motivated Performance Marketing Expert with 1–2 years of experience to join our dynamic marketing team. The ideal candidate should be skilled in managing paid campaigns, analyzing data, and optimizing performance across multiple digital channels. You will be responsible for driving high-quality traffic, generating leads, and maximizing ROI for our marketing initiatives. Key Responsibilities Plan, execute, and optimize performance marketing campaigns across Google Ads, Meta (Facebook/Instagram), LinkedIn, and other platforms. Manage budgets and ensure campaigns deliver maximum ROI. Conduct keyword research, audience targeting, and competitor analysis. Track, analyze, and report campaign performance using tools like Google Analytics, Meta Ads Manager, and similar platforms. A/B test ad creatives, landing pages, and campaign strategies to improve performance. Collaborate with the content and design teams to develop effective ad creatives. Monitor conversion funnels and identify areas for improvement. Stay updated with the latest trends, tools, and best practices in digital advertising. Required Skills & Qualifications Bachelor’s degree in Marketing, Business, or related field. 1–2 years of proven experience in performance marketing / digital advertising. Hands-on experience with Google Ads, Facebook Ads Manager, LinkedIn Ads . Strong analytical skills with knowledge of Google Analytics and tracking tools (UTM, Pixel, Tag Manager) . Ability to manage budgets and deliver campaigns within timelines. Excellent communication and teamwork skills. Data-driven mindset with problem-solving abilities. Preferred Skills (Good to Have) Experience in e-commerce or SaaS marketing. Knowledge of SEO and organic marketing strategies. Certification in Google Ads / Meta Ads. Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: Performance marketing: 2 years (Preferred) Language: English (Preferred) Work Location: In person
Position: Lead Generation Specialist ( Required From Outside Gujarat employee) Experience Required: 2–3 Years Job Type: Full-time (On-site) About the Role We are seeking an experienced and results-driven Lead Generation Specialist to join our growing team. The ideal candidate will have hands-on experience in identifying, generating, and nurturing leads through multiple online/offline channels. You will play a critical role in driving business growth by building a strong pipeline of qualified prospects. Key Responsibilities Develop and execute lead generation strategies to attract potential clients. Conduct market research to identify target audiences and potential customers. Use tools like LinkedIn, email campaigns, CRM, and lead databases to generate qualified leads. Manage and maintain a pipeline of interested prospects. Qualify leads through calls, emails, and online communication. Collaborate with the sales and marketing teams to develop outreach campaigns. Track, analyze, and report lead generation activities and performance metrics. Stay updated on industry trends, competitors, and emerging lead generation techniques. Required Skills & Qualifications Bachelor’s degree in Marketing, Business Administration, or related field. 2–3 years of proven experience in lead generation or business development. Strong knowledge of lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.). Hands-on experience with CRM systems (HubSpot, Salesforce, Zoho, or similar). Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work independently as well as in a team environment. Target-oriented with a proven track record of meeting KPIs. Preferred Skills (Good to Have) Experience in B2B lead generation. Familiarity with SaaS, IT services, or digital marketing industries. Basic understanding of sales funnels and conversion metrics. Job Type: Full-time Pay: ₹35,000.00 - ₹70,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: Lead generation: 3 years (Preferred) Language: English (Preferred) Work Location: In person
Location: Surat, Gujarat Experience: 2–3 years in saas Product Management ( Required Outside Gujarat Employee) Type: Full-Time ( On - site ) Job Summary: We are seeking a motivated and user-focused SaaS Product Manager with 2–3 years of experience to help shape and grow our cloud-based products. You’ll collaborate with engineering, design, and business teams to deliver valuable features, improve user experience, and contribute to product growth. Key Responsibilities: Assist in defining the product roadmap based on customer feedback, business goals, and market trends. Translate ideas and user needs into detailed product requirements and user stories . Work with cross-functional teams (Engineering, Design, QA) to deliver features on time. Conduct competitive analysis, user research, and usability testing to identify improvement opportunities. Use data and analytics to monitor product performance and make iterative improvements. Support go-to-market planning and collaborate with marketing and sales teams. Required Skills & Qualifications: 2–3 years of experience in Product Management , preferably in a SaaS or tech startup . Strong understanding of agile development practices . Familiarity with tools like Jira, Confluence, Figma, or Trello . Excellent communication and problem-solving skills. Basic understanding of product analytics tools (Mixpanel, Google Analytics, etc.). Bachelor’s degree in Engineering, Business, Computer Science, or a related field. Job Type: Full-time Pay: ₹35,000.00 - ₹60,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: Saas Product: 2 years (Preferred) Language: English (Preferred) Work Location: In person Expected Start Date: 04/09/2025
Skill Required: Expert Knowledge of Shopify and all its features. Can write some Javascript code. Html5, CSS3, CSS Frameworks are a must. Advanced understanding of IT processes and Software Development Life Cycle. Ability to create advance layout using HTML and CSS. Very good knowledge of Liquid - Shopify's proprietary scripting language. Knowledge of Speed optimization, App Development. Knowledge of cross browser quirks. Understanding of various design patterns & Custom Shopify theme development. You Show understanding of design and usability principles. You have worked on customized themes and understand what a hamburger menu is. Should have done at least 10-20 or more Shopify projects on their own. Minimum work experience: 1 to 4 years. Responsibility: Communication with leads (3-10 negotiations per week) Preparing commercial proposals Leading and coordinating relationships between stakeholders from Django Stars side (business analysts, project managers, developers, marketing professionals) and client’s side (roles depend on the company type) during the sale cycle Building long-term relationships with our clients Lead qualification Understand real customers’ needs and readiness for cooperation Work with existing leads database (reactivation) Ability to mentor junior team members and conduct interviews with candidates would be a plus Job Types: Full-time, Fresher Pay: ₹11,000.00 - ₹15,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Work Location: In person Expected Start Date: 04/09/2025
Location: Surat, Gujarat Experience: 2–3 years in saas Product Management ( Required Outside Gujarat Employee) Type: Full-Time ( On - site ) Job Summary: We are seeking a motivated and user-focused SaaS Product Manager with 2–3 years of experience to help shape and grow our cloud-based products. You’ll collaborate with engineering, design, and business teams to deliver valuable features, improve user experience, and contribute to product growth. Key Responsibilities: Assist in defining the product roadmap based on customer feedback, business goals, and market trends. Translate ideas and user needs into detailed product requirements and user stories . Work with cross-functional teams (Engineering, Design, QA) to deliver features on time. Conduct competitive analysis, user research, and usability testing to identify improvement opportunities. Use data and analytics to monitor product performance and make iterative improvements. Support go-to-market planning and collaborate with marketing and sales teams. Required Skills & Qualifications: 2–3 years of experience in Product Management , preferably in a SaaS or tech startup . Strong understanding of agile development practices . Familiarity with tools like Jira, Confluence, Figma, or Trello . Excellent communication and problem-solving skills. Basic understanding of product analytics tools (Mixpanel, Google Analytics, etc.). Bachelor’s degree in Engineering, Business, Computer Science, or a related field. Job Type: Full-time Pay: ₹35,000.00 - ₹60,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: Saas Product: 2 years (Preferred) Language: English (Preferred) Work Location: In person Expected Start Date: 04/09/2025
Position: Lead Generation Specialist ( Required From Outside Gujarat employee) Experience Required: 2–3 Years Job Type: Full-time (On-site) About the Role We are seeking an experienced and results-driven Lead Generation Specialist to join our growing team. The ideal candidate will have hands-on experience in identifying, generating, and nurturing leads through multiple online/offline channels. You will play a critical role in driving business growth by building a strong pipeline of qualified prospects. Key Responsibilities Develop and execute lead generation strategies to attract potential clients. Conduct market research to identify target audiences and potential customers. Use tools like LinkedIn, email campaigns, CRM, and lead databases to generate qualified leads. Manage and maintain a pipeline of interested prospects. Qualify leads through calls, emails, and online communication. Collaborate with the sales and marketing teams to develop outreach campaigns. Track, analyze, and report lead generation activities and performance metrics. Stay updated on industry trends, competitors, and emerging lead generation techniques. Required Skills & Qualifications Bachelor’s degree in Marketing, Business Administration, or related field. 2–3 years of proven experience in lead generation or business development. Strong knowledge of lead generation tools (LinkedIn Sales Navigator, Apollo, ZoomInfo, etc.). Hands-on experience with CRM systems (HubSpot, Salesforce, Zoho, or similar). Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work independently as well as in a team environment. Target-oriented with a proven track record of meeting KPIs. Preferred Skills (Good to Have) Experience in B2B lead generation. Familiarity with SaaS, IT services, or digital marketing industries. Basic understanding of sales funnels and conversion metrics. Job Type: Full-time Pay: ₹35,000.00 - ₹70,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: Lead generation: 3 years (Preferred) Language: English (Preferred) Work Location: In person
Position: Performance Marketing Expert Experience Required: 1–2 Years Job Type: Full-time, Onsite Location: Surat, Gujarat About the Role We are looking for a highly motivated Performance Marketing Expert with 1–2 years of experience to join our dynamic marketing team. The ideal candidate should be skilled in managing paid campaigns, analyzing data, and optimizing performance across multiple digital channels. You will be responsible for driving high-quality traffic, generating leads, and maximizing ROI for our marketing initiatives. Key Responsibilities Plan, execute, and optimize performance marketing campaigns across Google Ads, Meta (Facebook/Instagram), LinkedIn, and other platforms. Manage budgets and ensure campaigns deliver maximum ROI. Conduct keyword research, audience targeting, and competitor analysis. Track, analyze, and report campaign performance using tools like Google Analytics, Meta Ads Manager, and similar platforms. A/B test ad creatives, landing pages, and campaign strategies to improve performance. Collaborate with the content and design teams to develop effective ad creatives. Monitor conversion funnels and identify areas for improvement. Stay updated with the latest trends, tools, and best practices in digital advertising. Required Skills & Qualifications Bachelor’s degree in Marketing, Business, or related field. 1–2 years of proven experience in performance marketing / digital advertising. Hands-on experience with Google Ads, Facebook Ads Manager, LinkedIn Ads . Strong analytical skills with knowledge of Google Analytics and tracking tools (UTM, Pixel, Tag Manager) . Ability to manage budgets and deliver campaigns within timelines. Excellent communication and teamwork skills. Data-driven mindset with problem-solving abilities. Preferred Skills (Good to Have) Experience in e-commerce or SaaS marketing. Knowledge of SEO and organic marketing strategies. Certification in Google Ads / Meta Ads. Job Type: Full-time Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: Performance marketing: 2 years (Preferred) Language: English (Preferred) Work Location: In person
Position: Technical Chat Support Executive Experience: Fresher Location: Katargam, Surat Employment Type: Full-time About the Role We are looking for a Technical Chat Support Executive to assist customers via online chat and provide solutions to technical queries. The role requires good communication skills, problem-solving ability, and a customer-first approach. Key Responsibilities Handle customer queries through live chat, email, or ticketing system. Provide step-by-step technical guidance to resolve issues related to products/services. Escalate unresolved issues to the appropriate team. Maintain accurate records of customer interactions. Ensure timely responses while maintaining high customer satisfaction. Stay updated on product features, updates, and troubleshooting methods. Required Skills Good written English communication skills. Basic technical knowledge (computers, internet, mobile apps, troubleshooting). Ability to multitask and work under pressure. Customer-centric attitude with problem-solving mindset. Willingness to learn and adapt quickly. Qualifications Graduate in any stream (BBA, BCA, etc.) Freshers can apply (training will be provided). Basic computer literacy is required. Job Types: Full-time, Fresher Pay: ₹11,000.00 - ₹17,000.00 per month Benefits: Paid sick time Paid time off Work from home Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person
Position: Technical Chat Support Executive Experience: Fresher Location: Katargam, Surat Employment Type: Full-time About the Role We are looking for a Technical Chat Support Executive to assist customers via online chat and provide solutions to technical queries. The role requires good communication skills, problem-solving ability, and a customer-first approach. Key Responsibilities Handle customer queries through live chat, email, or ticketing system. Provide step-by-step technical guidance to resolve issues related to products/services. Escalate unresolved issues to the appropriate team. Maintain accurate records of customer interactions. Ensure timely responses while maintaining high customer satisfaction. Stay updated on product features, updates, and troubleshooting methods. Required Skills Good written English communication skills. Basic technical knowledge (computers, internet, mobile apps, troubleshooting). Ability to multitask and work under pressure. Customer-centric attitude with problem-solving mindset. Willingness to learn and adapt quickly. Qualifications Graduate in any stream (BBA, BCA, etc.) Freshers can apply (training will be provided). Basic computer literacy is required. Job Types: Full-time, Fresher Pay: ₹11,000.00 - ₹17,000.00 per month Benefits: Paid sick time Paid time off Work from home Education: Bachelor's (Preferred) Language: English (Preferred) Work Location: In person