Circle Head - Axis Bank Branch Banking

Position Title

Circle Head - Axis Bank Branch Banking

Department

Axis Bank -Branch Banking

Level/ Band

Senior Manager / 501

Reports To

State Head

Supervises

Cluster Managers/ Relationship Managers

Geographic Area Covered

Circle

Internal Stakeholders

Training

Product Management

Marketing

Branch Operations

Distribution Operations

External

Channel Partner

Achieve ANP

targets through assigned branches

. Achieve pre-set business targets on ANP, case count, active branch, active sales staff and various KPIs for branch banking and cards vertical

. Work collectively with the branch manager on the business strategies and implementation plans

. Visit allocated branches regularly to supervise process and operations

. Interact regularly with Relationship Managers to achieve required sales target

. Training Relationship Managers in presentation & selling skills

. Joint Sales Calls with sales team on calls on calls with high-ticket clients

. Develop and maintain strong relationship and rapport with bank managers to ensure achieve business nos.

Training of the sales team

. Train the Relationship Managers and bank's frontline staff on the products, sales technique, prospecting, objection handling and sales operation and process etc

. To train the Relationship Managers on Presentation and Selling Skills

. Conduct sessions on product pitching and query handling for RMs

Monitor sales & provide support

. Analyze the productivity of RM's to ensure they are delivering as per expectations. Suggest the developmental changes and intervene as and when required.

. Ensure that the high performers are suitably rewarded & kept motivated

. Maintain and observe Company's internal control and standards

. Act as an escalation point for issues pertaining to policy issuance

Arrange various contests & events for the sales team as well as the customers

. Communicate all marketing and sales programs to bank's frontline staff and ensure awareness and articulation

. Fulfill the approval requirements

. Analyze the customer response to events to judge the feasibility of the events in terms of leads generated vs. the money spent

MIS & Reporting

. Design and circulate business MIS and reports to various stakeholder as required

. Analyze data cuts on Business Performance and share the findings with the supervisors

Risk

. Participate in risk mitigation plans, contingency planning, and business continuity

programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.

Technical

. Product/Subject matter expertise

. Team Management skills

. Mentoring skills

. Business perspective & planning

. Performance Management skills

. Finance / Insurance industry awareness

. Interviewing skills

. Self management

. Problem solving skills

. Peer level co-ordination and influencing skills

Behavioral

Essential

Desired

Interpersonal skills

.

Communication skills

.

Creative thinking skills

.

Supervising/Leadership

.

Teamwork Skills

.

Influencing skills

.

Relationship Building skills

.

Decision making skills

.

Essential

Desired

Qualification

PG/ MBA

Experience

7 - 9 years Sales Experience