About Spice Advisors: Spice Advisors is a dynamic and growing restaurant consulting firm focused on helping restaurant businesses thrive in the competitive world of dining and delivery. Specializing in optimizing restaurant operations through platforms like Swiggy and Zomato, we help our clients boost their performance, drive growth, and elevate customer experiences. We are passionate about supporting restaurant owners with expert guidance and providing them with solutions tailored to their unique needs. Position Overview: We are seeking a highly motivated and dedicated Client Relationship Manager to join our team. The ideal candidate will be the liaison between Spice Advisors and our restaurant clients, ensuring their satisfaction, addressing concerns, and assisting in achieving their business goals. The role requires proactive communication, problem-solving skills, and a customer-centric approach to managing client relationships effectively. Experience in hotel or restaurant management is highly desirable. Key Responsibilities: Client Relationship Management: Build and maintain strong relationships with restaurant clients, ensuring their satisfaction with our services. Act as the primary point of contact for all client inquiries and concerns. Problem Solving: Understand client issues related to dining and delivery operations, especially on Swiggy and Zomato, and provide solutions by coordinating with the internal Spice Advisors team. Client Support: Regularly communicate with clients to monitor satisfaction, track progress, and identify areas for improvement. Internal Collaboration: Work closely with our internal teams (marketing, menu engineering, strategy) to ensure timely resolution of client issues and align efforts to meet client expectations. Client Reporting: Prepare and present regular reports to clients on key performance metrics (KPIs) and business insights, outlining performance improvements, issues, and opportunities for growth. Onboarding and Training: Assist in onboarding new clients, providing them with the necessary tools, training, and guidance to ensure they are set up for success. Feedback Collection: Collect feedback from clients to improve our services and adjust strategies as needed. Market Trends: Stay up to date with the latest trends in the restaurant industry and delivery platforms to offer proactive recommendations to clients. Skills and Qualifications: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Previous experience in account management or customer-facing roles (preferably in the restaurant or hospitality industry). Experience or familiarity with Swiggy, Zomato, and other online delivery platforms is a plus. Excellent communication skills (verbal and written) with the ability to engage effectively with clients. Strong problem-solving abilities and attention to detail. Ability to multitask, manage priorities, and work under pressure. A customer-centric mindset with the ability to build strong relationships with clients. Knowledge of restaurant operations, including service, kitchen management, and online delivery processes is highly preferred. Prior experience in hotel or restaurant management is a significant advantage. Why Join Spice Advisors? Impact: Work on high-impact projects that shape the future of businesses in the food and beverage sector. Collaboration: Be part of a talented and collaborative team where everyone contributes to success. Growth: Opportunities for professional development and growth within a rapidly expanding firm. Culture: Spice Advisors values work-life balance, open communication, and a supportive work environment.
URGENT HIRING : MENU Strategist ( MUST READ JOB DESCRIPTION ) About Spice Advisors: Spice Advisors is a restaurant eCommerce consulting firm dedicated to helping restaurants grow their business on platforms like Swiggy and Zomato. We partner with restaurant brands to optimize their online presence, analyze performance, and drive growth. About the Role If you’ve ever spent too long reading a menu, mentally renamed a dish while waiting for your order, or thought “This could definitely sound better on Zomato,” you’re one of us. At Spice Advisors, we’re building the future of food brands—and menus are where a lot of the magic begins. As a Menu Strategist, you’ll work with some of India’s most exciting restaurant concepts to shape how they show up on Swiggy, Zomato, in-store, and across digital platforms. You’ll help craft everything from killer dish names to full-blown menu structures that actually sell. This isn’t a copywriting gig or a food styling job—it’s a full-time role where branding, strategy, content, research, and a sharp sense of taste collide. What You’ll Do Build menus that convert – Structure and rewrite menus for online platforms and physical formats with high-performing names, categories, and descriptions. Research food trends and market dynamics – From street snacks to luxury dining, you’ll deep-dive into what’s working across the ecosystem. Create brand-aligned menu experiences – Translate tone of voice and brand story into dishes and categories that feel right. Apply basic SEO logic – Understand search behavior on food delivery apps and apply it to category and item structuring. Collaborate across functions – Brand, operations, strategy, design—menu thinking touches them all. What We’re Looking For Strong writing skills—clear, creative, brand-sensitive A natural interest in food and restaurant culture Some experience with menus, branding, content, or copy Comfort with basic tools like Google Sheets, MS Excel Bonus points if you’ve worked on Swiggy/Zomato menus or understand delivery app logic Curiosity, attention to detail, and a solid sense of visual balance What You’ll Get A front-row seat to India’s fastest-growing F & B brands The chance to work on menus that actually go live and drive real business Learning across brand, design, strategy, and digital Mentorship from one of the most seasoned F & B brand teams in the country A fast-moving, fun, food-obsessed environment with space to grow
About Spice Advisors: Spice Advisors is a dynamic restaurant consulting firm helping food brands grow faster by optimizing operations, finances, and marketing on platforms like Swiggy and Zomato. We are now looking for a skilled Accountant to manage our financial operations with accuracy and efficiency. Position Overview: The Accountant will play a key role in ensuring smooth financial management across our consulting and client operations. This position requires hands-on expertise in Zoho Books, Tally, and Google Excel/Sheets to maintain accurate records, streamline reporting, and support decision-making. The ideal candidate should be detail-oriented, proactive, and capable of working in a fast-paced, growth-oriented environment. Key Responsibilities: Maintain day-to-day accounting records in Zoho Books and Tally. Handle invoices, GST filings, vendor payments, and reconciliations Help in payment follow-ups with clients. Prepare monthly financial reports and track outstanding payments. Support management in budgeting, forecasting, and audits. Ensure compliance with all accounting standards and statutory requirements. Skills and Qualifications: Proficiency in Zoho Books and Tally (mandatory). Strong working knowledge of Google Sheets/Excel (formulas, pivot tables, MIS reporting). Minimum [insert years, e.g., 1–3 years] of accounting experience. Bachelor’s degree in Commerce/Accounting/Finance or related field. Good communication and organizational skills. Why Join Spice Advisors? Impact: Work on high-impact projects that shape the future of businesses in the food and beverage sector. Collaboration: Be part of a talented and collaborative team where everyone contributes to success. Growth: Opportunities for professional development and growth within a rapidly expanding firm. Culture: Spice Advisors values work-life balance, open communication, and a supportive work environment. Spice Advisors is an equal opportunity employer and values diversity in the workplace.
Position Overview: We are looking for a results-driven Performance Digital Marketeer to design, execute, and optimize digital campaigns that drive measurable growth for our restaurant brands. This role combines expertise in lead generation, SEO/SEM, and performance tracking with creativity and an experimental mindset. If you’re passionate about scaling campaigns with data, automation, and innovative strategies, this role is for you. Key Responsibilities: Lead Generation & Paid Campaigns Plan, execute, and optimize lead generation campaigns on Meta (Facebook & Instagram Ads) and Google Ads. Drive measurable results in terms of leads, conversions, and ROI. Manage campaign budgets, bidding strategies, and performance tracking. Content & Creative Strategy Collaborate with designers and content teams to create engaging ad creatives tailored for Meta platforms. Run A/B tests on ad formats, messaging, and CTAs to maximize CTR and conversions. Ensure content aligns with brand voice and resonates with target audiences. SEO & SEM for Restaurant Discovery Optimize restaurant visibility on Google Search, Google Maps, and Meta platforms. Conduct keyword research for dining, catering, and food delivery categories. Implement on-page SEO (titles, meta tags, menu keywords, structured data). Improve local SEO (Google My Business, reviews, location targeting). Run SEM campaigns (search ads, call-only ads, discovery ads) to capture high-intent leads. Monitor search trends and competitor presence to maintain leadership in local rankings. AI & Automation Use AI tools for ad copy, creative variations, and predictive targeting. Explore AI chatbots and automation for lead nurturing. Stay updated on AI-driven ad solutions and implement them where relevant. Analytics & Performance Tracking Monitor daily campaign performance across all platforms. Build and present weekly dashboards/reports (CPL, CTR, ROAS, SEO rankings, conversions). Identify bottlenecks and implement corrective actions quickly. Customer & Market Insights Understand customer segments (dining vs catering vs delivery) and tailor campaigns. Conduct competitor benchmarking to identify opportunities and gaps. Experiment with new channels and formats (YouTube, Display Ads, WhatsApp campaigns). Requirements Proven experience in performance marketing & lead generation (Meta & Google Ads). Strong knowledge of SEO & SEM, especially for local discovery. Familiarity with AI tools (ChatGPT, Canva AI, ad automation platforms). Proficiency with Google Analytics, Meta Ads Manager, Google Ads Manager, SEO tools (Ahrefs, SEMrush, Moz). Strong analytical skills with ability to turn data into insights. Creative mindset with eye for ad copy & visuals. Basic knowledge of CRM tools (HubSpot, Zoho, etc.) is a plus. Experience in restaurant, F&B, or hospitality industry preferred. Soft Skills Strong communication and collaboration skills. Ability to work in a fast-paced, results-driven environment. Proactive, self-motivated, and comfortable with a test-and-learn approach. Nice-to-Have (Bonus Skills) Experience with email marketing & WhatsApp automation. Familiarity with conversion tracking setup (pixels, GTM, event tracking). Knowledge of influencer marketing for restaurant promotions.