CHRO Consulting

Company Description CHRO Consulting is an HR consulting firm dedicated to delivering high-quality, result-driven services in human capital management. We enhance profitability and productivity through customized and aligned people management processes, structures, leadership, and diversity interventions. Job Title: DGM / GM – Cold Chain Operations Location: Delhi NCR Role Overview Our client, a leading cold-chain logistics and storage provider, is seeking an accomplished DGM / GM – Cold Chain Operations to drive strategic growth and end-to-end management of their pan-India cold storage and reefer transportation network. This high-impact leadership role carries full P&L responsibility, overseeing expansion projects, operational excellence, and automation while building strong partnerships with manufacturers, 3PLs, distributors, and retail chains. The position demands proven expertise in cold-chain logistics, multi-location operations, and large-scale client management to ensure best-in-class service, compliance, and profitability. Key Responsibilities 1. Business Strategy & Growth · Define and execute the long-term strategy for cold chain storage and transportation. · Identify new business opportunities, clients, and geographies. · Build partnerships with manufacturers, 3PLs, distributors, and retail chains. · Drive expansion projects (new facilities, reefer fleet, automation, technology). 2. P&L & Commercial Management • Own revenue, profitability, and cost optimization of the division. • Develop and implement pricing models for storage, handling, and reefer logistics. • Negotiate high-value contracts with clients and vendors. • Track budget vs actual performance and report to management/board. 3. Operations Excellence • Oversee operations of multiple cold storages and reefer fleet (pan-India). • Implement best practices in temperature monitoring, inventory control, and distribution. • Ensure high levels of client SLAs (on-time dispatch, zero product loss). • Drive automation, digitization (WMS, TMS), and process optimization. 4. Client & Stakeholder Management • Act as the face of the company for strategic clients • Build and maintain long-term client relationships. • Manage large corporate accounts and ensure contract renewals. • Represent the company in industry forums, associations, and government bodies. 5. Compliance, Risk & Safety • Ensure adherence to FSSAI, GST, labor, and transport regulations. • Maintain certifications (ISO, HACCP, GDP, etc.). • Oversee insurance, risk management, and safety protocols. • Ensure 100% statutory and audit compliance. 6. Team Leadership • Build, mentor, and lead a high-performing team across operations, sales, and support. • Develop future leaders within the cold chain business. • Create a performance-driven culture with focus on accountability and innovation. Key Skills Required • Strong understanding of cold chain logistics, reefer fleet, and warehousing. • Proven P&L management and business growth track record. • Expertise in client acquisition, contract management, and corporate negotiations. • Knowledge of automation, IoT, WMS, TMS, and refrigeration technology. • Leadership, stakeholder management, and decision-making skills. • Qualifications • MBA / PG in Supply Chain, Operations, or Business Management (preferred). • 12–20 years of experience in logistics, warehousing, or FMCG supply chain, with at least 5 years in leadership roles. • Exposure to multi-location operations and corporate account management. 📌 KPI Metrics (for performance evaluation) • Revenue growth % and EBITDA margin. • Utilization of storage capacity & fleet. • Client retention and satisfaction scores. • Reduction in operational cost per pallet/km. • Compliance & zero product loss incidents. • Employment Type: Full-time Compensation: Competitive and commensurate with expertise. #BusinessHead #ColdChain #ColdChainLogistics #ColdStorage #SupplyChain #Logistics #Warehousing #ReeferTransport #Transportation #Distribution #OperationsLeadership #ExecutiveJobs #SeniorManagement #LeadershipRoles #HiringLeaders #NowHiring #JobOpening #ExecutiveHiring #HiringAlert #CareerOpportunity #JobSearch #LogisticsJobs #SupplyChainJobs #OperationsJobs #Automation #DigitalTransformation #SmartSupplyChain #IoT #ProcessOptimization #FutureOfLogistics #OperationsExcellence