Posted:6 days ago|
Platform:
Remote
Full Time
Job Description:
We are hiring for the position of Chat Support Executive in a Semi Voice Process. The role involves assisting customers via live chat and limited voice support, ensuring prompt and effective issue resolution with a strong focus on communication and customer satisfaction.
Key Responsibilities:
- Handle customer queries primarily through chat, with occasional voice calls when required.
- Deliver prompt, accurate, and courteous responses to customers.
- Understand customer concerns and provide appropriate solutions.
- Maintain records of customer interactions and escalate unresolved issues appropriately.
- Adhere to company policies, processes, and quality standards.
Requirements:
- Good English communication skills – both written and verbal.
- Active intent to resolve customer issues with a customer-first mindset.
- Minimum typing speed of 30 WPM with good accuracy.
- Ability to comprehend and follow instructions.
- Must be a team player with a positive attitude and flexibility to work in rotational shifts.
NOTE: This is a Work from Office role (no remote option)
Timing : 10PM To 7AM
Working Days : 6
Qualification : 10,12 Std
Candidates : Male
Please fill the application form attached below if you're Interested to join Immediately.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
SR DATA TECHNOLOGIES
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
bengaluru
Experience: Not specified
1.8 - 2.4 Lacs P.A.
mohali
2.28 - 3.12 Lacs P.A.
mohali, punjab
2.28 - 3.12 Lacs P.A.
coimbatore, tamil nadu, india
Salary: Not disclosed
Hyderābād
Experience: Not specified
2.2812 - 4.06404 Lacs P.A.
Hyderabad, Telangana
Experience: Not specified
2.2812 - 0.00732 Lacs P.A.
Hyderābād
2.24076 - 3.843 Lacs P.A.
Hyderabad, Telangana
2.24076 - 0.00936 Lacs P.A.
Hyderābād
2.24076 - 3.843 Lacs P.A.
Hyderabad, Telangana
2.24076 - 0.00936 Lacs P.A.
