Shorexpress

Job Description: We are seeking a proactive and customer-focused Chat Support Executive to join our growing team. As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, and ensure an exceptional customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via live chat, email, or internal ticketing systems Provide accurate, valid, and complete information by using the right tools and resources Troubleshoot customer issues and escalate complex cases to the appropriate departments when necessary Maintain a high level of product knowledge to assist customers effectively Keep records of customer interactions and update customer accounts Meet or exceed performance metrics including response time, customer satisfaction, and resolution rate Collaborate with team members and provide feedback to improve processes and customer satisfaction. Age limit - 18 to 28 years. Only Freshers Candidates can apply. Job Types: Full-time, Permanent, Fresher Pay: ₹18,673.78 - ₹32,025.54 per month Work Location: In person

Job Description: We are seeking a proactive and customer-focused Chat Support Executive to join our growing team. As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, and ensure an exceptional customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via live chat, email, or internal ticketing systems Provide accurate, valid, and complete information by using the right tools and resources Troubleshoot customer issues and escalate complex cases to the appropriate departments when necessary Maintain a high level of product knowledge to assist customers effectively Keep records of customer interactions and update customer accounts Meet or exceed performance metrics including response time, customer satisfaction, and resolution rate Collaborate with team members and provide feedback to improve processes and customer satisfaction. Age limit - 18 to 28 years. Only Freshers Candidates can apply. Job Types: Full-time, Permanent, Fresher Pay: ₹18,673.78 - ₹32,025.54 per month Work Location: In person

We are seeking a highly organized and detail-oriented System Builder, Documentor, and Process Maker to create and maintain efficient workflows, training programs, and process documentation. This role is critical for developing operational systems that allow our teams and clients to operate seamlessly, ensuring consistent and scalable execution. The ideal candidate will have experience in process creation, training program development, and the ability to identify and optimize operational inefficiencies. Age limit - 18 to 28 years. Only Freshers Candidates can apply. Job Types: Full-time, Permanent, Fresher Pay: ₹19,505.10 - ₹32,753.08 per month Work Location: In person

We are seeking a highly organized and detail-oriented System Builder, Documentor, and Process Maker to create and maintain efficient workflows, training programs, and process documentation. This role is critical for developing operational systems that allow our teams and clients to operate seamlessly, ensuring consistent and scalable execution. The ideal candidate will have experience in process creation, training program development, and the ability to identify and optimize operational inefficiencies. Age limit - 18 to 28 years. Only Freshers Candidates can apply. Job Types: Full-time, Permanent, Fresher Pay: ₹19,505.10 - ₹32,753.08 per month Work Location: In person

Job Description: We are seeking a proactive and customer-focused Chat Support Executive to join our growing team. As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, and ensure an exceptional customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via live chat, email, or internal ticketing systems Provide accurate, valid, and complete information by using the right tools and resources Troubleshoot customer issues and escalate complex cases to the appropriate departments when necessary Maintain a high level of product knowledge to assist customers effectively Keep records of customer interactions and update customer accounts Meet or exceed performance metrics including response time, customer satisfaction, and resolution rate Collaborate with team members and provide feedback to improve processes and customer satisfaction. Age limit - 18 to 28 years. Only Freshers Candidates can apply. Job Types: Full-time, Permanent, Fresher Pay: ₹18,673.78 - ₹32,025.54 per month Work Location: In person

Job Description: We are seeking a proactive and customer-focused Chat Support Executive to join our growing team. As a Chat Support Executive, you will be the first point of contact for our customers, providing real-time assistance via live chat to resolve queries, offer product guidance, and ensure an exceptional customer experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via live chat, email, or internal ticketing systems Provide accurate, valid, and complete information by using the right tools and resources Troubleshoot customer issues and escalate complex cases to the appropriate departments when necessary Maintain a high level of product knowledge to assist customers effectively Keep records of customer interactions and update customer accounts Meet or exceed performance metrics including response time, customer satisfaction, and resolution rate Collaborate with team members and provide feedback to improve processes and customer satisfaction. Age limit - 18 to 28 years. Only Freshers Candidates can apply. Job Types: Full-time, Permanent, Fresher Pay: ₹18,673.78 - ₹32,025.54 per month Work Location: In person

We are looking for a detail-oriented and self-motivated Customer Support Executive – Non-Voice Process to join our team. This role involves handling customer queries via email, chat, or ticketing systems. You will be responsible for providing timely and accurate information to customers, resolving issues, and ensuring a positive customer experience—without any voice interaction. --- Key Responsibilities: Respond to customer queries via email, live chat, or internal CRM tools. Provide accurate information and resolve customer issues efficiently. Maintain records of customer interactions and follow-ups. Coordinate with internal teams to resolve issues and escalate when necessary. Ensure customer satisfaction and adhere to quality standards. Meet productivity and turnaround time targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,868.67 - ₹50,853.52 per month Work Location: In person Speak with the employer +91 7983102662

We are looking for a detail-oriented and self-motivated Customer Support Executive – Non-Voice Process to join our team. This role involves handling customer queries via email, chat, or ticketing systems. You will be responsible for providing timely and accurate information to customers, resolving issues, and ensuring a positive customer experience—without any voice interaction. --- Key Responsibilities: Respond to customer queries via email, live chat, or internal CRM tools. Provide accurate information and resolve customer issues efficiently. Maintain records of customer interactions and follow-ups. Coordinate with internal teams to resolve issues and escalate when necessary. Ensure customer satisfaction and adhere to quality standards. Meet productivity and turnaround time targets. Job Types: Full-time, Permanent, Fresher Pay: ₹18,868.67 - ₹50,853.52 per month Work Location: In person Speak with the employer +91 7983102662