Chat Support Executive

0 - 3 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a Chat Process Executive for an International Process, you will be working in night shifts from 9 pm to 6 am. Your main responsibility will be handling chat conversations with customers in English, providing excellent customer service, and meeting daily targets for customer satisfaction and response time. Key Responsibilities: - Handling chat conversations with customers in English - Providing excellent customer service and resolving queries efficiently - Meeting daily targets for customer satisfaction and response time Qualification Required: - 6 months to 1 year of experience in a similar role - Impeccable command over the English language - Ability to work in night shifts - Strong communication and interpersonal skills,

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