Posted:19 hours ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

KEY RESPONSIBILITIES:Guest Billing & Transactions

  • Prepare and present accurate guest bills/checks as per orders.
  • Receive payments via cash, credit/debit card, UPI, or other digital modes.
  • Issue receipts and ensure proper posting of charges in the POS system.
  • Handle advance payments, refunds, and discounts as per management policy.
  • Ensure daily cash collections tally with the system reports.

Cash Handling & Record Keeping

  • Maintain a daily cash register and ensure all transactions are recorded properly.
  • Deposit collected cash with the Accounts or Front Office department as instructed.
  • Prepare daily sales reports and reconcile with POS data.
  • Ensure float and petty cash are balanced at the end of each shift.

Customer Service

  • Greet guests courteously and handle billing-related queries professionally.
  • Coordinate with waiters, captains, and kitchen staff for billing accuracy.
  • Resolve discrepancies or billing complaints promptly and politely.

Coordination & Compliance

  • Work closely with the Accounts and Audit departments for report verification.
  • Follow company cash handling policies, SOPs, and security protocols.
  • Maintain confidentiality of financial and customer information.
  • Adhere to hygiene, grooming, and uniform standards as per hotel policy.

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

  • Food provided
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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