Cashier Female (Hotel Industry)

Key responsibilities

• Handle guest payments: Process cash, credit, debit, and other payment methods accurately using a point-of-sale system.
• Manage cash: Conduct daily cash reconciliation, count and balance cash drawers at the beginning and end of shifts, and prepare daily deposits.
• Process transactions: Handle guest check-ins and check-outs, issue receipts, and process refunds or exchanges as needed.
• Provide customer service: Greet guests professionally, answer questions, address concerns, and resolve billing issues.
• Maintain records: Keep accurate records of all daily transactions and prepare closing reports.
• Ensure cleanliness: Keep the cashier area and any associated workspace organized and clean.
• Collaborate with staff: Work with other departments like housekeeping and food and beverage to ensure smooth and satisfactory guest experiences.

Qualifications and skills

• Customer service: Excellent communication and interpersonal skills to interact positively with guests.
• Cash handling: Proven integrity and accuracy in handling money.
• Technical skills: Proficiency with POS systems and general computer literacy.
• Problem-solving: Ability to resolve guest complaints and billing discrepancies professionally.
• Organizational skills: Good time management and multitasking abilities to handle multiple tasks efficiently.
• Experience: Previous experience in a cashier or customer service role, preferably within the hospitality industry, is often required.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹29,518.21 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Experience:

• Total: 3 years (Preferred)

Language:

• English (Preferred)

Work Location: In person