We’re seeking a highly experienced HR Manager who can align people strategies with business goals and lead with professionalism, empathy, and strategic foresight. Key Responsibilities: Champion our company culture and vision through daily interactions and strategic HR initiatives, Coordinate with our recruitment agency and lead onboarding processes for high-performing, culturally aligned teams, Implement structured performance evaluations, feedback loops, and career development paths, Develop and execute employee retention strategies, including compensation and recognition programs, Maintain full compliance with HR policies and local regulations, updating processes proactively, Own and drive the execution of Trello and KPI trackers across the HR function, Take initiative in researching and introducing tools, trends, and strategies to improve HR operations, Lead and participate in cross-functional collaboration with clarity and accountability, Ensure quality control through regular documentation checks, meeting follow-ups, and performance audits, Communicate with spa teams regularly, understanding staffing needs and addressing weaknesses or gaps. Qualifications: Bachelor’s degree in Human Resources, Business Administration, or a related field Minimum of 7 years of HR experience, including in a managerial or supervisory role Experience in the hospitality, wellness, or spa industry is an advantage Strong command of HR systems, policies, and employment law Excellent communicator and team player Strategic thinker with proven ability to implement HR innovations Proactive, highly organized, and committed to continuous improvement. Show more Show less

About Carisma Spa & Wellness Carisma Spa & Wellness is an award-winning luxury wellness and skincare brand with a global footprint. Known for delivering exceptional spa experiences and aesthetic services, we are now expanding our product and digital footprint in the skincare space. We're looking for a visionary Head of Growth to lead our performance marketing initiatives and scale our reach and revenue through innovative, data-driven strategies. Role Overview As the Head of Growth , you will lead all performance-based marketing efforts across our skincare division. You’ll oversee digital campaign strategy, paid media optimization, budget management, and the development of a high-performing marketing team. This is a strategic leadership role aimed at driving aggressive growth while keeping brand integrity and customer experience at the core. Key Responsibilities Revenue Targets & Performance Marketing Lead marketing campaigns across multiple digital platforms with a focus on ROI and high ROAS. Allocate and manage marketing budgets effectively. Drive consistent growth in sales and customer acquisition while lowering CAC. Monitor campaign KPIs daily and deliver data-driven optimizations. Innovation, Insights & Problem Solving Develop sophisticated strategies using analytics, trends, and proven best practices. Conduct deep research to identify new growth opportunities. Challenge existing approaches, foster experimentation, and proactively solve business problems. Stay updated with industry trends and integrate relevant innovations into strategy. Output & Efficiency (Project Management) Plan and execute sprint-based quarterly marketing plans. Maintain high speed and quality of execution. Prioritize and focus team resources on high-impact tasks and urgent initiatives. Lead rapid iteration cycles and unblock execution bottlenecks. Diligence & Quality Control Take thorough meeting notes and track all tasks to completion using tools like Trello. Implement quality control systems to ensure error-free output across all team deliverables. Align final client work and campaigns with brand standards and executive expectations. Ensure consistent and accurate brand messaging across platforms. Team Leadership & Collaboration Build, mentor, and motivate a high-performing marketing team. Foster a positive and collaborative team environment. Coordinate effectively across sales, ops, and creative departments. Promote learning and development through mentorship, performance reviews, and structured feedback sessions. Organize team-building initiatives and drive strong internal communication. Key Requirements 5+ years of experience in performance marketing or growth leadership roles. Proven ability to manage budgets and deliver measurable marketing ROI. Strong understanding of paid media (Google Ads, Meta, YouTube), CRM tools, and analytics platforms. Excellent leadership, communication, and project management skills. Ability to work with urgency, own outcomes, and thrive in a fast-paced environment. Strong attention to detail and a commitment to quality output.

About Us At Carisma Spa & Wellness , we are dedicated to providing exceptional aesthetic and wellness experiences to our clients. With a strong reputation in the industry, we blend luxury, innovation, and care to help clients feel and look their best. We are currently seeking a professional, empathetic, and service-oriented Customer Service Representative to join our team remotely and serve as the first point of contact for our clients. Job Overview As a Customer Service Representative, you will be responsible for ensuring a seamless and professional client experience from inquiry through post-treatment care. This includes responding to client queries, managing appointments, and maintaining a high level of customer satisfaction. A background in the aesthetics industry—particularly with Botox and dermal fillers—is preferred but not essential, as training will be provided. Key Responsibilities ✅ Client Interaction: Respond promptly and professionally to customer inquiries via phone, email, and live chat. Provide accurate and clear information regarding aesthetic treatments, especially Botox and fillers. Build and maintain strong relationships to encourage repeat visits and brand loyalty. ✅ Appointment Management: Manage appointment scheduling using our booking system. Send confirmations, reminders, and follow-ups to ensure a smooth client experience. ✅ Problem Resolution: Handle client concerns and complaints with professionalism and empathy. Escalate complex issues to the appropriate internal team as needed. ✅ Administrative Support: Maintain up-to-date and accurate client records. Share insights on client feedback and service improvement opportunities with the team. Qualifications and Skills ✔️ Previous experience in customer service (experience in aesthetics, beauty, or wellness is a plus) ✔️ Excellent communication skills with a friendly and professional demeanor ✔️ Ability to multitask, prioritize, and manage time efficiently ✔️ Familiarity with aesthetic treatments such as Botox and fillers (preferred but not required) ✔️ Experience with CRM and booking systems ✔️ Self-driven and comfortable working independently in a remote role

Role Overview As the Chief Marketing Manager , you will lead all performance-based marketing efforts across our skincare division. You’ll oversee digital campaign strategy, paid media optimization, budget management, and the development of a high-performing marketing team. This is a strategic leadership role aimed at driving aggressive growth while keeping brand integrity and customer experience at the core. Requirements 7+ years of experience in performance marketing or growth leadership roles. Proven ability to manage budgets and deliver measurable marketing ROI. Strong understanding of paid media (Google Ads, Meta, YouTube), CRM tools, and analytics platforms. Excellent leadership, communication, and project management skills. Ability to work with urgency, own outcomes, and thrive in a fast-paced environment. Strong attention to detail and a commitment to quality output. Responsibilities Revenue Targets & Performance Marketing: Lead marketing campaigns across multiple digital platforms with a focus on ROI and high ROAS. Allocate and manage marketing budgets effectively. Drive consistent growth in sales and customer acquisition while lowering CAC. Monitor campaign KPIs daily and deliver data-driven optimizations. Innovation, Insights & Problem Solving: Develop sophisticated strategies using analytics, trends, and proven best practices. Conduct deep research to identify new growth opportunities. Challenge existing approaches, foster experimentation, and proactively solve business problems. Stay updated with industry trends and integrate relevant innovations into strategy. Output & Efficiency (Project Management): Plan and execute sprint-based quarterly marketing plans. Maintain high speed and quality of execution. Prioritize and focus team resources on high-impact tasks and urgent initiatives. Lead rapid iteration cycles and unblock execution bottlenecks. Diligence & Quality Control: Take thorough meeting notes and track all tasks to completion using tools like Trello. Implement quality control systems to ensure error-free output across all team deliverables. Align final client work and campaigns with brand standards and executive expectations. Ensure consistent and accurate brand messaging across platforms. Team Leadership & Collaboration: Build, mentor, and motivate a high-performing marketing team. Foster a positive and collaborative team environment. Coordinate effectively across sales, ops, and creative departments. Promote learning and development through mentorship, performance reviews, and structured feedback sessions. Organize team-building initiatives and drive strong internal communication.

About Us: We are a fast-growing skincare and wellness brand focused on delivering high-impact, results-driven solutions in the beauty and medical aesthetics space. With a strong focus on innovation and customer experience, we are now looking to scale our digital presence and performance-driven marketing efforts. Role Overview: We are seeking a Fractional Chief Marketing Officer (CMO) or Digital Marketing Head with at least 10 years of experience , preferably in skincare, wellness, or medical aesthetics . This is a strategic leadership role responsible for driving customer acquisition, brand visibility, and ROI across all digital channels. Key Responsibilities: Own and lead the digital marketing strategy across paid media, performance marketing, CRM, SEO, and organic growth Oversee acquisition and retention strategies with a clear focus on ROI Plan, execute, and scale paid campaigns across Meta, Google, YouTube, and affiliate platforms Drive D2C revenue and customer lifetime value through performance-focused initiatives Lead and mentor a team (internal/external) across paid, organic, and content functions Collaborate with product and creative teams to ensure brand consistency and impactful messaging Leverage analytics to continuously optimize customer funnel and campaign performance Manage and allocate digital marketing budgets effectively across channels Stay ahead of trends in skincare, wellness, and medical aesthetics digital space Key Requirements: Minimum 10 years of experience in digital marketing, with proven leadership roles Mandatory experience in skincare, wellness, beauty, or medical aesthetics Strong background in performance marketing, customer acquisition, and CRM Hands-on experience managing paid channels (Meta, Google, YouTube, etc.) Deep understanding of D2C funnels, customer segmentation, and retention strategies Strategic thinker with strong execution capabilities Excellent analytical skills and ROI-driven decision-making Ability to work independently in a fractional leadership role Team leadership and stakeholder management experience