Career Counselor

Role Overview: As a Telecaller & Career Counsellor at WHYTAP, a division of WHY Global Services, you will play a crucial role in engaging with potential students over the phone to provide information about courses and services. Additionally, you will guide students in making informed decisions about their career paths, maintain lead information in CRM, meet enrollment targets, gather feedback for service improvement, and contribute to the overall success of the organization. Key Responsibilities: - Engage with potential students over the phone to provide information about courses and services. - Guide students in making informed decisions about their career paths and development. - Maintain and update the CRM with accurate information on leads and follow-ups. - Meet and exceed enrollment targets by converting leads into admissions. - Gather feedback from students to improve services and offerings. Qualifications: - Bachelor's degree in any field. - 12 years of experience in telecalling or career counselling. - Excellent communication skills in English and Tamil. - Proficiency in using CRM software and MS Office. - Ability to work independently and as part of a team. About WHYTAP: WHYTAP, a division of WHY Global Services, is dedicated to empowering individuals through quality education and career guidance. They specialize in providing comprehensive training programs and personalized counseling to help learners achieve their professional goals. Apply now to join WHYTAP and be a part of a dynamic EdTech environment with career growth opportunities, training and mentoring support, and performance-based incentives. Role Overview: As a Telecaller & Career Counsellor at WHYTAP, a division of WHY Global Services, you will play a crucial role in engaging with potential students over the phone to provide information about courses and services. Additionally, you will guide students in making informed decisions about their career paths, maintain lead information in CRM, meet enrollment targets, gather feedback for service improvement, and contribute to the overall success of the organization. Key Responsibilities: - Engage with potential students over the phone to provide information about courses and services. - Guide students in making informed decisions about their career paths and development. - Maintain and update the CRM with accurate information on leads and follow-ups. - Meet and exceed enrollment targets by converting leads into admissions. - Gather feedback from students to improve services and offerings. Qualifications: - Bachelor's degree in any field. - 12 years of experience in telecalling or career counselling. - Excellent communication skills in English and Tamil. - Proficiency in using CRM software and MS Office. - Ability to work independently and as part of a team. About WHYTAP: WHYTAP, a division of WHY Global Services, is dedicated to empowering individuals through quality education and career guidance. They specialize in providing comprehensive training programs and personalized counseling to help learners achieve their professional goals. Apply now to join WHYTAP and be a part of a dynamic EdTech environment with career growth opportunities, training and mentoring support, and performance-based incentives.