Captain / Bus Attendant

Route Captain / Bus Attendant

Kartar Travels Pvt. Ltd. | Delhi → Kasol & Manali

About Us
Kartar Travels operates luxury coach services connecting Delhi with Himachal’s top destinations — Kasol and Manali. We pride ourselves on comfort, safety, and excellent customer experience.

Role Overview
We are seeking a friendly, professional, and service-oriented Route Captain / Bus Attendant to be the face of our brand on the road. You will manage passenger care, uphold safety, and help us deliver stellar travel experiences that earn glowing reviews.

Key Responsibilities

• Greet and assist passengers with boarding, seating, and luggage
• Keep passengers informed about key stops, route updates, and schedules
• Address customer queries, concerns, or emergencies courteously
• Coordinate with driver on rest breaks, punctuality, and route management
• Maintain immaculately clean and welcoming interior during the journey
• Encourage and collect constructive passenger feedback & reviews
• Report any operational or passenger issues back to management

Qualifications & Skills

• Excellent communication skills in Hindi & English
• Strong interpersonal and customer service orientation
• Problem-solving temperament — calm under pressure
• Ability to assist physically with luggage handling
• Willingness to travel overnight and manage long routes
• Previous experience in hospitality, travel, or intercity transport is a plus

What We Offer

• Competitive pay + performance incentives (based on reviews)
• Meals and overnight stay accommodations on long hauls
• Career growth opportunities in our expanding travel network

Job Type: Full-time

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person