1 - 5 years

0 Lacs

Posted:2 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Calling position located in Gurugram, your role will involve making outbound calls to potential clients, answering incoming calls, and providing detailed information about products and services. Your daily tasks will include maintaining client records, following up on inquiries, and ensuring excellent customer service. Additionally, you will be responsible for gathering customer feedback and collaborating closely with the sales team to achieve targets. Key Responsibilities: - Make outbound calls to potential clients - Answer incoming calls and provide detailed information about products and services - Maintain client records accurately - Follow up on inquiries and ensure excellent customer service - Gather customer feedback - Collaborate with the sales team to achieve targets Qualifications: - Excellent communication skills and telephone etiquette - Ability to manage and maintain client records accurately - Customer service skills with a focus on client satisfaction - Basic computer skills including familiarity with CRM software - Ability to work independently and as part of a team - Previous experience in a similar role is advantageous - Fluency in English and Hindi is preferred,

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