Job Description: As a Body Shop Manager at our company, you will play a vital role in ensuring customer satisfaction by overseeing all aspects of the body shop operations. Your responsibilities will include managing workshops, coordinating operations efficiently, and maintaining effective communication with the aftersales team. You will be expected to utilize your strong leadership and team management abilities to drive the team towards success. To excel in this role, you must possess excellent customer satisfaction and communication skills. Your experience in managing workshops and body shops will be crucial in ensuring smooth operations. A strong understanding of aftersales processes is essential for this position. Your problem-solving and decision-making skills will be put to the test as you navigate various challenges in the automotive industry. While a background in the automotive industry is considered a plus, the key qualifications for this role include a Bachelor's degree in Business Administration or a related field. If you are someone who thrives in a fast-paced environment, enjoys leading a team, and is passionate about delivering exceptional service to customers, we encourage you to apply for this exciting opportunity. Join us as a Body Shop Manager and be a part of a dynamic team dedicated to providing top-notch service to our valued customers.,
Job Description: As a Bodyshop Advisor at our Palwal on-site location, you will play a crucial role in overseeing the repair process of vehicles. Your responsibilities will include communicating effectively with customers to update them on the status of their vehicles, ensuring that repairs are carried out efficiently and meeting the required standards. Your role will demand excellent customer service skills, effective communication abilities, and a sound knowledge of automotive repair processes. To excel in this role, you will need to possess strong organizational skills and the capability to multitask effectively. Problem-solving skills will be essential in addressing any challenges that may arise during the repair process. Attention to detail and a commitment to quality assurance are paramount in ensuring the satisfaction of our customers. While experience in the automotive industry would be beneficial, it is not mandatory. A high school diploma or equivalent qualification is required for this position. Having experience working at a Nexa Authorised service center would be a significant advantage and is a must for this role. If you are passionate about the automotive industry and possess the necessary skills and qualifications, we encourage you to apply for this exciting opportunity to join our team as a Bodyshop Advisor.,
Job Description: As a Bodyshop Advisor at our on-site location in Palwal, your primary responsibility will be to oversee the repair process of vehicles. You will be in charge of communicating with customers regarding the status of their vehicles and ensuring that repairs are carried out efficiently and up to the required standards. Key Responsibilities: - Manage the repair process of vehicles in the bodyshop - Communicate effectively with customers to provide updates on their vehicle's status - Ensure that repairs are completed efficiently and according to set standards Qualifications Required: - Customer service and communication skills - Knowledge of automotive repair processes - Organizational and multitasking abilities - Problem-solving skills - Attention to detail and quality assurance - Experience in the automotive industry is a plus - High school diploma or equivalent By the way, Nexa Authorised service center experience is a must for this role.,
Job Description Role Overview: You will be working as a full-time, on-site Caller at R&V Automobiles in Palwal. Your primary responsibilities will include making outbound calls to potential and existing customers, handling inbound inquiries, providing product or service information, addressing customer concerns, and offering customized solutions to meet customer needs. Additionally, you will be expected to conduct regular follow-ups and maintain detailed records of customer interactions. Effective communication skills and a strong focus on delivering exceptional customer service will be key to succeeding in this role. Key Responsibilities: - Make outbound calls to potential and existing customers - Answer inbound inquiries and provide product/service information - Address customer concerns and offer tailored solutions - Conduct regular follow-ups with customers - Maintain detailed records of customer interactions - Demonstrate excellent communication skills - Focus on delivering high-quality customer service Qualifications: - Strong verbal communication and active listening skills - Excellent interpersonal skills and customer service orientation - Basic knowledge of computer systems and proficiency in relevant software - Ability to handle multiple tasks and manage time efficiently - Problem-solving skills with the ability to provide appropriate solutions - Prior experience in a similar customer service or sales role is advantageous - High school diploma or equivalent is required; additional education is a plus,