Calling Agent

Job Title: Calling Agent

Company: Meditech Health Care Services

Location: Okhla, Jamia Nagar
Salary: 10,000 to 15,000
Job Type: [Full-time]

About Us:
Established in 2017, Meditech Health Care Services encompasses four units: Meditech Physio Care, Meditech Diagnostic, Meditech Institute of Allied Health & Sciences, and Sir Syed Reading Zone & E-Library. We are dedicated to providing quality health care and education services to our community.

Job Summary:
We are seeking a motivated and reliable Calling Agent to join our team. The primary responsibility will be to contact students for payment collection related to their fees at our institute and library. The ideal candidate will possess strong communication skills and a customer-focused attitude.

Responsibilities:

• Make outbound calls to students regarding outstanding fee payments.
• Follow up on payment arrangements and provide payment options.
• Maintain accurate records of calls and payments received.
• Address any questions or concerns from students in a professional manner.
• Collaborate with the finance team to ensure accurate tracking of payments.

Skills Required:

• Computer Knowledge
• Microsoft Word, Excel
• Maintaining the data

Preferred Qualifications:

• Minimum education of 12th grade or above (Graduation preferred).
• Strong verbal communication skills.
• Ability to handle objections and negotiate payment plans.
• Previous experience in customer service or collections is a plus.
• Proficiency in using computer systems and databases.
• Female Required

Why Join Us?

• Be part of a dedicated team in a growing company.
• Opportunity for professional development and career advancement.

How to Apply:
Interested candidates are invited to send their resume and a brief cover letter to [Email :[email protected]. Phone No:01145608544/9891693286.

Job Types: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Technical support: 1 year (Required)
• tele sales: 1 year (Required)
• total work: 1 year (Required)

Language:

• Hindi (Required)

Work Location: In person