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Call Center Representative

Call Center Representative

kayakalp Global

0 years

|

1 - 2 Lacs

Faridabad, Haryana

Posted:1 day ago| Platform: SimplyHired logo

Apply

Skills Required

Customer service English 12th Pass Bachelor's degree In-person

Work Mode

On-site

Job Type

Full Time

Job Description

Manage incoming phone calls
Generate sales leads.
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹23,000.00 per month

Benefits:

Health insurance
Leave encashment
Provident Fund

Schedule:

Day shift
Night shift

Supplemental Pay:

Yearly bonus

Application Question(s):

Are you comfortable with Sec 17 Faridabad?

Work Location: In person

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kayakalp Global

27 Jobs

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