0 - 3 years
0 - 1 Lacs
Posted:1 day ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities Handle customer calls, emails, and chats to resolve their queries and concerns. Provide accurate information on products/services to customers through phone, email, or chat. Identify customer needs and escalate complex issues to senior team members when necessary. Meet performance targets for call handling time, resolution rates, and quality metrics.
Dr Mohans Diabetes Speciality Centre (DMDSC)
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