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5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You should have at least 5-6 years of experience in Incident/Change/Problem Management, including Java Application Support & Relational DB experience. Your role will involve managing Incidents, Major Incidents, Problems, Service requests, and Change requests using the ITIL service management framework. You will also be responsible for supporting process improvements, analyzing performance KPIs, and providing service reporting to key stakeholders. Additionally, you will play a crucial role in maintaining support processes and documentation, ensuring integration between Incident, Problem, and Change Management processes, and running the Change Control process including CAB meetings. It will be...
Posted 1 month ago
4.0 - 7.0 years
5 - 10 Lacs
Pune
Work from Office
Coordinate software releases across Dev, QA, DevOps & Infrastructure. Ensure on-time, risk-free deployments with ITIL & DevOps best practices. Strong governance & collaboration skills required.
Posted 2 months ago
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