BW/HANA Design Specialist

job Summary Provides analytical support to application users Sphera tool. Answers questions regarding system procedures, online transactions, systems status, Data Governance, request database and downtime procedures. Responsible for gathering, compiling and synthesizing information about technology processes or systems. Provides Data support to application users. Answers questions regarding MRO Master Data procedures, Master Data transactions, Data Governance and request database. Gathers, analyzes, and normalizes relevant information related to, and from Plants based stakeholders/ Data Experts to determine data SOP and data standards. Organizational levels MRO/MDA Master Data Domain Lead (N-5) Key Responsibilities & Accountabilities Responsibilities Responsible for communications and interfacing with internal and external stakeholders impacted by service disruption, changes, and/or reductions in service. Responsible for request database maintenance and support. Create and maintain help content and knowledge base for applications, to be leveraged by User Support teams. Responsible to work with stakeholders and project team to prioritize collected requirements. Identify and implement service improvements and process improvements. Responsible for compiling audit requirements and processes. Represent the domain, if selected for audit. Implement and monitor controls defined by the internal control's standards manual.Provide evidence of execution as required. Responsible for MRO material resource optimization. Knowledge on Material Master is a plus. Responsible to control unauthorized changes in master data. Responsible for providing access to users for requested database, SharePoint and approve SAP roles. Accountabilities Application service level targets (e.g., Accuracy, Turnaround time) met or exceeded. Timely investigation and resolution of issues through coordination with User Support teams Able to Provide Application (Sphera) Governance & take ownership. Key Competencies required. Technical Competencies Experience working with SAP Master Data (MRO or Materials)/ PM master Data. Experience working with SAP Material Master Data. Knowledge in MRO, SAP MM & PM modules Good to have MRO tool knowledge like Struxure / Sphera Understanding of ITIL processes Knowledge of business processes and the Manufacturing / chemical industry Ability learn and upskill on new processes and applications. Knowledge on LSMW and mass data load tools Knowledge on SAP workflows, Data transfer within SAP systems and IDOCs (desirable) Knowledge on working with Master data in S/4HANA and MDG is add on. Support project team with required details, UAT, cut over plan from data perspective. Knowledge and Understanding of Internal Controls Ability to work cross-functionally. Prefer to have hands on PM (plant maintenance) experience. Leadership Competencies Manage externally contracted resources. Strong verbal and written communication skills Strong Excel skills and Analytical capabilities Experience & Education required At least 2 years of Plant maintenance & 2 to 3 years IT experience with specialization in Master data management. Bachelor's degree in engineering (preferred Electrical/Mechanical)