Business Risk & Control Senior Analyst - C12

The Business Risk and Control Sr Analyst position is ideal for a seasoned professional who possesses in-depth disciplinary knowledge and is dedicated to enhancing processes and workflow within their area of expertise. By integrating subject matter and industry expertise, you will play a crucial role in contributing to the objectives of the function and overall business. Your responsibilities will include evaluating complex issues, developing remediation strategies, ensuring compliance with regulatory requirements, and providing training and support to team members. As a Remediation Manager, you will support Customer Remediation efforts for USPB Ops by leveraging your deep knowledge of processes and products associated with US Personal Banking Operations. Your role will involve conducting issue intake interviews, comprehensively documenting issues, analyzing data, monitoring remediation progress, and ensuring appropriate controls are in place. Additionally, you will act as a subject matter expert, provide regular updates to senior management, establish best practices, identify process improvement opportunities, and support Operational and Compliance Risk. To excel in this role, you should have 10+ years of experience in a Banking environment, familiarity with Retail Banking products and services, excellent business analysis skills, and project management expertise. While ECBA / CCBA / CBAP certifications are desirable, they are not necessary. Strong communication skills, proficiency in Microsoft Office (especially MS Excel), self-motivation, and attention to detail are essential qualities for success in this position. If you are a proactive and detail-oriented professional with a Bachelor's/University degree or equivalent experience, this opportunity at Citi could be the perfect fit for you. Join us in our commitment to being an equal opportunity and affirmative action employer, where your contributions will make a meaningful impact on our business and clients.,