Business Quality Analyst

Business Analysis

• Analyze business processes at both micro and macro levels to create a

complete picture of workflows and requirements for automation and

technology solutions.

• Identify and document key opportunities for process improvement and

automation, driving standardization across business processes.

• Become a subject matter expert on the business processes being

analyzed for automation and technology enhancement.

• Collaborate with stakeholders to perform impact analysis, facilitate

process documentation changes, and support business readiness and

adoption for new solutions.

• Gather requirements using Agile and Scrum methodology; document

in Epics, Features, and User Stories; define acceptance criteria and

appropriately size stories.• Facilitate and coordinate requirements walk-throughs and sign-offs

with key business and technology stakeholders.

• Influence and drive work among disparate teams with competing

priorities, acting as a trusted advisor by providing objective, practical,

and relevant ideas and insights.

• Lead collaboration activities with internal and external stakeholders

throughout the automation and technology product lifecycle.

Quality Assurance

• Develop and execute test plans, test cases, and test scripts based on

business requirements for User Acceptance Testing (UAT) and

business quality assurance of automation solutions.

• Perform functional, regression, integration, and UAT testing to ensure

solutions meet business needs and comply with quality standards.

• Identify, document, and track defects; work with developers to resolve

issues and validate fixes.

• Continuously monitor implemented solutions for optimal performance

and opportunities for continuous improvement; help resolve business-

related issues as they arise.

• Support change management and business readiness for new

technology implementations by validating solution quality and user

experience.

• Work within defined Software Development Lifecycle (SDLC)

governance processes.

Qualifications Needed

• Proven experience analyzing and documenting business processes at both

detailed and strategic levels.

• Ability to identify, evaluate, and recommend process improvements and

automation opportunities.

• Experience gathering and translating business requirements into

functional specifications, user stories, and acceptance criteria.

• Skilled in facilitating requirements workshops, impact analysis, and

process documentation changes.

• Demonstrated ability to develop and execute test plans, test cases, and

scripts for functional, regression, integration, and user acceptance testing

(UAT).

• Experience identifying, documenting, and tracking defects, and

collaborating with development teams to resolve issues.• Familiarity with quality assurance methodologies and tools, ensuring

solutions meet business needs and quality standards.

• Strong interpersonal skills for building collaborative relationships with

stakeholders, including business SMEs, developers, and process owners.

• Ability to communicate complex concepts clearly to both technical and

non-technical audiences.

• Experience facilitating requirements walk-throughs, sign-offs, and change

management activities.

• Proficiency in Microsoft Office 365 suite (Excel, Flow, Forms, SharePoint,

PowerPoint, etc.).

• Experience with Agile and Scrum methodologies, including working within

Software Development Lifecycle (SDLC) governance.

• Analytical mindset with attention to detail and a focus on measurable

outcomes (ROI, error reduction, data quality, etc.).

• Demonstrated ability to monitor implemented solutions for performance

and identify opportunities for continuous improvement.

• Adaptive and innovative, with a continuous learning and growth mindset.
• Willingness to coach and mentor colleagues and contribute to a culture of

improvement.

Preferred Skills

• Foundational and working knowledge of the accounting industry, including

tax and audit.

• Foundational knowledge of process improvement methodologies (Lean Six

Sigma) and process documentation standards (e.g., BPMN).

• Experience with data analysis leveraging database principles (Oracle, SQL,

MongoDB, etc.) is a major plus.

• Prior consulting experience.