Business Project Advisor - HIH - Evernorth

Finance Process Excellence & Innovation team

• Business Process Management and process conformance analysis using process modeling
• Process Mining, value enablement, and roadmap execution.
• Task Mining, opportunity identification for standardization and automation
• Agile project management to support hyper-automation projects.
• Exposure to AI ML projects to drive process analytics and support business outcomes.
• Experience in change management to ensure project implementation and adoption

Competencies / Skills:

• Ability to review deliverables for completeness, quality, and compliance with established project standards.
• Ability to identify process improvements and implement changes, outside thinkers.
• Ability to resolve conflict (striving for win-win outcomes); ability to execute with limited information and ambiguity
• Ability to deal with organizational dynamics to navigate a highly matrixed organization effectively.
• Strong Influencing skills (sound business and technical acumen as well as skilled at achieving buy-in for delivery strategies)
• Stakeholder management (setting and managing expectations)
• Strong business acumen includes the ability to effectively articulate business objectives.
• Analytical skills, Highly Focused, Team player, Versatile, Resourceful
• The ability to learn and suggest changes to Process Teams which result in synergies and efficiencies.
• Identify pain points, inefficiencies and process re-engineering opportunities
• Develop and implement process maps, workflows, and documentation for redesigned processes
• Apply Lean, Six Sigma, and other continuous improvement methodologies to drive measurable outcomes
• Analyze the business processes, data sources and reports, providing process improvement plans and/or input to solutioning teams
• Build business cases with problem statements, potential solutions, investment, value and ROI to be presented for funding
• Effective under pressure
• Precise communication skills, including an ability to project clarity and precision in verbal and written communication and strong presentation skills.
• Strong problem-solving and critical thinking skills
• Project Management & Requirements gathering
• User interaction / customer service
• Ability to be flexible with job responsibilities and workflow changes.

Experience Required:

• Postgraduate in accounting, finance, or a related field along with Certification in PMP/Lean Six Sigma or Green Belt is preferred
• Overall, 10 to 13 years of experience with at least 5+ years experience in quality / with yellow or green belt role; Possesses a Lean Six Sigma Black Belt Qualification preferred
• Desired Tool Experience & Project Practices: Microsoft Suite, Agile, Jira, Sharepoint, and Confluence
• Exposure to automation tools viz. Power BI / Query, Alteryx, Xceptor would be an added advantage.
• Demonstrated experience establishing and delivering complex projects/initiatives within agreed upon parameters while achieving the benefits and/or value-added results.
• Experience with Agile delivery methodology.
• Prior experience of delivering Finance Process reengineering / transformation initiatives
• Experience working with and influencing senior stakeholders
• Ability to lead cross-functional projects.
• Working with tight deadlines.