Business Operations & OEM Relations Head

You are looking for a Deputy General Manager of Business Operations to lead and manage operational excellence, OEM relationship management, and team leadership in a product-based enterprise business. With over 20 years of experience, you will oversee end-to-end operations management to ensure productivity, profitability, and coordination between business units, vendors, OEMs, and cross-functional teams. Your key responsibilities will include operational leadership by collaborating closely with the BU Head, leading large teams across multiple locations, and managing KPIs, SLAs, and customer satisfaction metrics. You will also be responsible for maintaining strong relationships with OEM partners, managing product lifecycle requirements, and overseeing inventory and logistics coordination. As the Deputy General Manager, you will design and implement operational processes, drive compliance with audit standards, and provide strategic insights for planning and budgeting. You will recruit, train, and mentor cross-functional teams, ensuring a high-performance culture and strong work ethics. The ideal candidate will have a graduate degree (B.Com preferred) with an MBA desirable, along with 20+ years of experience in operations, OEM relationship management, and cross-functional leadership. You should possess strong communication, decision-making, and problem-solving skills, with a deadline-oriented and go-getter attitude. Preferred industry backgrounds for this role include Enterprise Product Business (Telecom, IT Hardware, Networking, Electronics) and experience in Logistics, Distribution, and Product Lifecycle Management.,