Business Operations Coordinator

About the Company

Sellerzkart Digital Commerce Pvt. Ltd., a part of Kapra Group, operates in the digital commerce and marketplace ecosystem, focusing on seller onboarding, operations, vendor coordination, and platform-based business growth. We are looking for a Business Operations Coordinator to support day-to-day operations and ensure smooth coordination across business functions.

Role Overview

The Business Operations Coordinator will be responsible for coordinating overall business operations of Sellerzkart, supporting management, handling seller and client interactions, preparing presentations, and ensuring efficient execution of operational activities. The role requires strong communication, coordination, and organizational skills.

Key Responsibilities

Business Operations Coordination

Coordinate daily business operations of Sellerzkart Digital Commerce Pvt. Ltd.

Support management in planning, execution, and follow-up of operational activities

Coordinate between internal teams such as marketing, technology, finance, and support

Seller and Client Coordination

Assist in onboarding and coordination of sellers, vendors, and partners

Handle seller communications, queries, and operational follow-ups

Maintain healthy relationships with sellers and business clients

Meetings and Presentations

Schedule and coordinate meetings with sellers, clients, and partners

Prepare business presentations, reports, and proposals

Attend meetings and record action points and follow-ups

Management Support

Assist senior management / CMD with operational coordination and reporting

Track tasks, deadlines, and business commitments

Ensure timely execution of management decisions

Customer and Stakeholder Handling

Coordinate customer and stakeholder communications as required

Handle escalations professionally and ensure resolution

Maintain records, documentation, and communication logs

Required Skills and Competencies

Excellent communication and coordination skills

Strong convincing and presentation abilities

Good client and seller relationship management skills

Energetic, proactive, and result-oriented attitude

Ability to multitask and work under pressure

Technical and Computer Skills

Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)

Good computer and digital platform knowledge

Ability to prepare reports, presentations, and spreadsheets

Qualification and Experience

Bachelor’s degree in Business Administration, Management, Commerce, or a related field

Experience in business operations, coordination, e-commerce, or marketplace operations preferred

Freshers with strong communication and coordination skills may also be considered

Key Personal Attributes

Professional and presentable personality

Strong organizational skills

Customer- and seller-focused mindset

Willingness to learn and grow within the organization

Why Join Sellerzkart (Kapra Group)?

Opportunity to work in a growing digital commerce platform

Direct exposure to senior management and business strategy

Career growth opportunities within Kapra Group

Dynamic and professional work environment

Job Type: Full-time

Work Location: In person