Business Operations Associate (Founder's Office)

About the Role

This is a broad generalist role that cuts across strategy, operations, sales, hiring, and marketing.

You'll work directly with the founders, jumping between projects that need immediate attention from managing workflows and improving systems to helping launch new initiatives or teams.

Think of it as a mix of Chief of Staff, Business Analyst, and Project Manager but more hands-on.

What You'll Do

Support the founders across sales, marketing, hiring, and strategy projects

Manage internal tools like CRMs, dashboards, Notion, and Google Sheets

Improve internal operations and create clear SOPs for repeatable processes

Coordinate hiring for key roles across portfolio companies

Research new business opportunities and build pitch decks or reports

Track KPIs, automate reporting, and keep projects moving across teams

Solve whatever business problem comes up that day no two weeks are alike

What We're Looking For

13 years of experience in business operations, strategy, consulting, or startups

Strong analytical and problem-solving skills

Organized, proactive, and comfortable managing multiple moving parts

Excellent communication and documentation skills

Familiarity with Google Workspace, Notion, CRMs, or workflow automation tools

Most importantly: you like figuring things out, not just following a process