Business Analyst Salesforce

Position: Business Analyst ( Project Coordination Experience )

Experience: 35 Years

Location: Jaipur (Work from Client Office)

Key Responsibilities

• Act as a bridge between client stakeholders and the technical team for Salesforce-related initiatives.
• Gather, document, and analyze business requirements, ensuring alignment with business goals.
• Perform functional testing, UAT coordination, and validation of Salesforce implementations.
• Track project milestones, prepare status reports, and support project governance activities.
• Coordinate with cross-functional teams to ensure timely and quality delivery.
• Support change management and training initiatives for end-users.

Required Skills & Experience

• 35 years of experience as a Business Analyst, with exposure to QA and Project Coordination.
• Strong understanding of Salesforce platform (functional knowledge, user stories, workflows, reporting).
• Experience in Lending & Loans domain (preferred).
• Ability to prepare and execute test cases, manage UAT cycles, and ensure defect closure.
• Excellent communication, documentation, and client-facing skills.
• Strong analytical and problem-solving abilities with attention to detail.

Nice to Have

• Salesforce Admin or Business Analyst certification.
• Experience working in Agile/Scrum delivery models.
• Exposure to integration projects in financial services.