Business Analyst

The Business Analyst (BA) is in charge of overall integration projects for customers, from the initial analysis, through all CINTO projects steps to the hypercare. They manage the scope, quality and makes sure the solution is delivered by the required date. The BA role description Technical Requirements: knowledge of at least one EDI standard: UN/EDIFACT or ANSI-X12, Basic knowledge of communication protocols used in EDI such as FTP, SFTP, AS2, Experience in multicultural self-organized teams, Basic knowledge of XML, XPATH, SQL, Experience in Transport or Warehousing related EDI transactions/life cycle would be an added advantage. Communicative and able to think analytically, Functional working knowledge on TMS / WMS / OMS system would be an added advantage. Requirements analysis and specification build Assist in a pre-sales phase as needed. Gathers customer/business requirements and needs, Analysis obtained requirements to design suitable solution. Consult non-standard requirement with Developer. Create the map specification (using GEFEG.fx) Follows standard guidelines and practises. Document the work done according to the agreed format/way. Coordinates with other IT teams if its required (CW1 trigger setup, ESB/eDC development) Development, Quality and Testing Manage changes in the scope, re-estimate and re-plan work if needed. Support developer in communication with business requestor. Carry out Product Tests to make sure the solution works as designed. Oversees the UAT process. Coordinate the deployment into production. Hypercare: Help to understand or provide guidance for Hypercare process. Support troubleshooting if its requested by EDI Support (Silver Hypercare), take ownership of troubleshooting (Platinum Hypercare) General and time: Track project progress against planned dates Maintain timely, efficient and proactive stakeholder communication regarding the daily task and projects. Priority escalations: Follow the priority set by Global BIM Escalates encountered issues to Team Lead and CINTO Escalates priority conflicts to Team Lead and CINTO Skills Required UN/EDIFACT ANSI-X12 XML XPATH SQL TMS / WMS / OMS system