Business Analyst

Key Responsibilities:

• Business Process Analysis:

  Analyze and assess existing business processes to identify inefficiencies, gaps, and areas for improvement.

• Requirements Gathering:

  Work closely with stakeholders to gather, document, and define business requirements for projects, ensuring alignment with organizational objectives.

• Solution Design:

  Collaborate with technical teams to design and propose effective solutions to business problems.

• Data Analysis & Reporting:

  Use data analytics tools and techniques to analyze business data, create reports, and support decision-making processes.

• Stakeholder Management:

  Liaise with stakeholders across various departments (such as marketing, finance, operations, and IT) to gather feedback and ensure requirements are met.

• Project Management Support:

  Assist project managers in developing project plans, tracking progress, and ensuring projects are delivered on time and within scope.

• Documentation:

  Create clear and comprehensive documentation, including business requirements, functional specifications, and use cases.

• Testing & Validation:

  Support the testing of new systems, processes, and solutions to ensure they meet business requirements.

• Continuous Improvement:

  Identify opportunities for process optimization, cost reduction, and improved efficiency within business functions.

• Change Management:

  Support the implementation of new solutions and processes, ensuring smooth adoption and minimal disruption to business operations.

Skills & Qualifications:

• Educational Background:

  Bachelor's degree in business administration, Information Technology, or a related field. Master's degree or relevant certifications (e.g., CBAP, PMI-PBA) is a plus.

• Experience:

  Proven experience (typically 2-5 years) as a Business Analyst.

• Analytical Skills:

  Strong ability to analyze data, identify patterns, and generate insights for decision-making.

• Communication:

  Excellent verbal and written communication skills, with the ability to explain complex concepts to non-technical stakeholders.

• Technical Proficiency:

  Familiarity with business analysis tools (e.g., Microsoft Excel, Power BI, SQL), and knowledge of project management tools (e.g., JIRA, Trello, MS Project).

• Problem Solving:

  Strong problem-solving skills with the ability to think critically and approach issues from different angles.

• Teamwork:

  Ability to work collaboratively with cross-functional teams and influence stakeholders to achieve business objectives.

• Attention to Detail:

  High attention to detail and accuracy in documenting business processes, requirements, and specifications.

Preferred Skills:

• Knowledge of business process modeling and management tools (e.g., BPMN, Visio).
• Experience with Agile methodologies and frameworks (Scrum, Kanban).
• Familiarity with ERP systems, CRM tools, or other enterprise software.
• Data visualization skills and experience with tools like Tableau, Power BI, etc.