Business Analyst

Role Overview

A Business Analyst connects business needs with technical solutions through requirement gathering, process analysis, and clear documentation.

Key Responsibilities

1. Requirements Gathering & Analysis

• Conduct detailed requirement-gathering sessions with internal teams and clients.
• Understand business objectives, challenges, and constraints.
• Analyze current processes, workflows, and systems to identify gaps and improvement opportunities.
• Translate high-level business needs into detailed functional and non-functional requirements.

2. Documentation

Prepare and maintain high-quality documentation including:

• BRD

  Business Requirements Document

• FRD

  Functional Requirements Document

• SRS

  Software Requirement Specification

• User Stories

  ,

  Use Cases

  , and

  Process Flows

• UML diagrams

  (Activity, Sequence, Class diagrams)

• Wireframes / Mockups

  for UI/UX representation
• Create and maintain project documentation throughout the lifecycle.

3. Process Mapping & Optimization

• Conduct process mapping using tools like Visio, Draw.io, Lucidchart, or Miro.
• Document AS-IS processes and design TO-BE processes.
• Identify process bottlenecks, inefficiencies, and automation opportunities.
• Recommend improvements and collaborate with stakeholders to validate changes.

4. Coordination with Technical Teams

• Work as a liaison between business users and development teams.
• Clarify requirements and ensure accurate implementation.
• Support developers and QA teams throughout the SDLC.
• Conduct backlog grooming and sprint planning activities (Agile environment).

5. Testing & Validation

• Create test scenarios, test cases, and acceptance criteria.
• Validate developed features to ensure alignment with requirements.
• Track bugs, enhancements, and change requests until closure.

6. Reporting & Data Analysis

• Perform basic data analysis to support business decisions.
• Prepare dashboards, reports, and summaries for stakeholders.
• Identify trends, metrics, and KPIs to measure performance.
• Assist in business reviews and strategic discussions.

7. Stakeholder Management

• Communicate effectively with cross-functional teamsmanagement, clients, developers, QA, operations.
• Conduct review meetings, presentations, and requirement workshops.
• Build strong working relationships with internal and external stakeholders.
• Manage stakeholder expectations and handle requirement changes effectively.

8. Project Support

• Assist the Project Manager in defining scope, timelines, and deliverables.
• Track project progress and provide regular updates.
• Support risk identification and mitigation planning.
• Ensure timely delivery of milestones and documentation.

Required Skills & Qualifications

Education

• Bachelors / Masters degree in:
• Business Administration (BBA/MBA)
• Computer Science / IT
• Engineering
• Information Systems
• Or related fields

  Role & responsibilities

Preferred candidate profile