Coach and support other team members Hire and train new employees for the sales floor or other departments (e.g. shipping and receiving) Maintain and monitor store inventory Ensure that the store is clean, safe, and presentable for customers Greet and assist customers as necessary when other sales associates are busy Conduct regular audits of the store’s physical and practical condition to ensure quality Maintain product levels appropriately Interact with the public via social media and maintain the store’s online presence Process sales when necessary Generate and review daily sales report Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid time off Schedule: Morning shift Supplemental Pay: Yearly bonus Experience: Retail sales: 3 years (Preferred) Work Location: In person
CRM Management: Maintain and update customer information, lead status, and communication logs accurately within the CRM software ([Specify your CRM, e.g., Salesforce, HubSpot, Zoho CRM, etc.]). Generate reports from the CRM to track lead progress, performance metrics, and customer engagement. Ensure data integrity and consistency within the CRM system. Utilize CRM features to automate follow-up tasks and schedule appointments. Lead Follow-up & Nurturing: Conduct outbound calls to prospective leads generated through various channels. Qualify leads by understanding their needs, preferences, and budget. Provide comprehensive information about our products/services to potential customers. Schedule appointments and meetings for the sales team as required. Maintain a consistent follow-up cadence through calls, emails, and messages to convert leads into customers. Re-engage dormant leads and identify new opportunities. Customer Relationship Management: Build and maintain strong, long-lasting customer relationships. Address customer inquiries, resolve issues, and provide excellent support in a timely and professional manner. Gather customer feedback and relay it to the relevant departments for continuous improvement. Ensure customer satisfaction throughout their journey with us. Sales Support: Collaborate closely with the sales team to ensure a seamless transition of qualified leads. Assist in preparing sales pitches, presentations, and proposals. Achieve daily, weekly, and monthly targets for calls, follow-ups, and lead conversions. Stay updated on industry trends and competitor activities. Job Type: Full-time Pay: ₹8,086.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Paid time off Schedule: Morning shift Supplemental Pay: Yearly bonus Experience: Telecaller: 2 years (Preferred) Language: English (Preferred) Work Location: In person
CRM Management: Maintain and update customer information, lead status, and communication logs accurately within the CRM software ([Specify your CRM, e.g., Salesforce, HubSpot, Zoho CRM, etc.]). Generate reports from the CRM to track lead progress, performance metrics, and customer engagement. Ensure data integrity and consistency within the CRM system. Utilize CRM features to automate follow-up tasks and schedule appointments. Lead Follow-up & Nurturing: Conduct outbound calls to prospective leads generated through various channels. Qualify leads by understanding their needs, preferences, and budget. Provide comprehensive information about our products/services to potential customers. Schedule appointments and meetings for the sales team as required. Maintain a consistent follow-up cadence through calls, emails, and messages to convert leads into customers. Re-engage dormant leads and identify new opportunities. Customer Relationship Management: Build and maintain strong, long-lasting customer relationships. Address customer inquiries, resolve issues, and provide excellent support in a timely and professional manner. Gather customer feedback and relay it to the relevant departments for continuous improvement. Ensure customer satisfaction throughout their journey with us. Sales Support: Collaborate closely with the sales team to ensure a seamless transition of qualified leads. Assist in preparing sales pitches, presentations, and proposals. Achieve daily, weekly, and monthly targets for calls, follow-ups, and lead conversions. Stay updated on industry trends and competitor activities. Job Type: Full-time Pay: ₹8,086.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Paid time off Schedule: Morning shift Supplemental Pay: Yearly bonus Experience: Telecaller: 2 years (Preferred) Language: English (Preferred) Work Location: In person
CRM Management: Maintain and update customer information, lead status, and communication logs accurately within the CRM software ([Specify your CRM, e.g., Salesforce, HubSpot, Zoho CRM, etc.]). Generate reports from the CRM to track lead progress, performance metrics, and customer engagement. Ensure data integrity and consistency within the CRM system. Utilize CRM features to automate follow-up tasks and schedule appointments. Lead Follow-up & Nurturing: Conduct outbound calls to prospective leads generated through various channels. Qualify leads by understanding their needs, preferences, and budget. Provide comprehensive information about our products/services to potential customers. Schedule appointments and meetings for the sales team as required. Maintain a consistent follow-up cadence through calls, emails, and messages to convert leads into customers. Re-engage dormant leads and identify new opportunities. Customer Relationship Management: Build and maintain strong, long-lasting customer relationships. Address customer inquiries, resolve issues, and provide excellent support in a timely and professional manner. Gather customer feedback and relay it to the relevant departments for continuous improvement. Ensure customer satisfaction throughout their journey with us. Sales Support: Collaborate closely with the sales team to ensure a seamless transition of qualified leads. Assist in preparing sales pitches, presentations, and proposals. Achieve daily, weekly, and monthly targets for calls, follow-ups, and lead conversions. Stay updated on industry trends and competitor activities. Job Type: Full-time Pay: ₹8,086.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Paid time off Schedule: Morning shift Supplemental Pay: Yearly bonus Experience: Telecaller: 2 years (Preferred) Language: English (Required) Work Location: In person
CRM Management: Maintain and update customer information, lead status, and communication logs accurately within the CRM software ([Specify your CRM, e.g., Salesforce, HubSpot, Zoho CRM, etc.]). Generate reports from the CRM to track lead progress, performance metrics, and customer engagement. Ensure data integrity and consistency within the CRM system. Utilize CRM features to automate follow-up tasks and schedule appointments. Lead Follow-up & Nurturing: Conduct outbound calls to prospective leads generated through various channels. Qualify leads by understanding their needs, preferences, and budget. Provide comprehensive information about our products/services to potential customers. Schedule appointments and meetings for the sales team as required. Maintain a consistent follow-up cadence through calls, emails, and messages to convert leads into customers. Re-engage dormant leads and identify new opportunities. Customer Relationship Management: Build and maintain strong, long-lasting customer relationships. Address customer inquiries, resolve issues, and provide excellent support in a timely and professional manner. Gather customer feedback and relay it to the relevant departments for continuous improvement. Ensure customer satisfaction throughout their journey with us. Sales Support: Collaborate closely with the sales team to ensure a seamless transition of qualified leads. Assist in preparing sales pitches, presentations, and proposals. Achieve daily, weekly, and monthly targets for calls, follow-ups, and lead conversions. Stay updated on industry trends and competitor activities. Job Type: Full-time Pay: ₹8,086.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Paid time off Schedule: Morning shift Supplemental Pay: Yearly bonus Experience: Telecaller: 2 years (Preferred) Language: English (Required) Work Location: In person
Sales Strategy & Execution Develop and implement strategic sales plans to achieve company sales targets and expand customer base. Analyze market trends, customer needs, and competitor activity to identify new business opportunities. Set monthly, quarterly, and annual sales targets for team and ensure achievement. Team Management Recruit, train, and manage a team of sales executives and showroom staff. Monitor performance, provide coaching, and conduct regular evaluations and motivation initiatives. Conduct regular sales meetings and report team performance to management. Client Management & Business Development Build and maintain strong relationships with architects, interior designers, contractors, retail clients, and corporate buyers. Manage key accounts and ensure repeat business and customer loyalty. Handle high-value negotiations and close large-scale deals. Product & Market Knowledge Maintain in-depth knowledge of furniture materials, design trends, ergonomics, and production techniques. Provide product recommendations and technical specifications to clients as needed. Showroom & Dealer Channel Oversight Oversee showroom operations, visual merchandising, and customer service quality. Develop and manage dealer/distributor networks in designated territories. Sales Operations & Reporting Use CRM software to track leads, pipeline, and customer interactions. Prepare and present sales forecasts, performance reports, and action plans to management. Coordinate with marketing team for promotional campaigns, exhibitions, and trade shows. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹100,000.00 per month Benefits: Cell phone reimbursement Paid time off Schedule: Morning shift Supplemental Pay: Performance bonus Yearly bonus Experience: Furniture sales: 5 years (Preferred) Sales: 10 years (Required) Work Location: In person
Sales and Customer Service: Drive sales by promoting furniture products and ensuring excellent customer service. Assist customers with product selections, offer recommendations, and ensure they have an enjoyable shopping experience. Resolve customer complaints or concerns professionally and in a timely manner. Achieve monthly, quarterly, and annual sales targets. Team Leadership and Staff Management: Recruit, train, and manage showroom staff, ensuring they are knowledgeable about the products and sales techniques. Foster a positive and motivated team environment, offering coaching and development. Set daily, weekly, and monthly performance goals for the sales team. Schedule shifts and monitor attendance and punctuality. Showroom Operations: Ensure the showroom is clean, well-organized, and visually appealing, with effective product displays. Oversee the arrangement of furniture to create an engaging shopping experience. Manage inventory, including stock levels, ordering, and coordinating deliveries. Ensure that showroom furniture is well-maintained and free of damage. Marketing and Promotions: Work with the marketing team to execute in-store promotions and events. Implement visual merchandising strategies to enhance product visibility and drive sales. Monitor competitors and industry trends to ensure the showroom remains competitive. Sales Reporting and Budget Management: Track sales metrics and report on showroom performance. Analyze customer feedback and sales data to identify areas of improvement. Manage showroom budgets, including expenses for staffing, inventory, and promotional efforts. Collaboration: Work closely with other managers and departments to ensure smooth operations and alignment with company goals. Liaise with suppliers and vendors to ensure timely delivery and quality of merchandise. Job Type: Full-time Pay: ₹30,000.00 - ₹60,000.00 per month Supplemental Pay: Yearly bonus Ability to commute/relocate: Kozhikode, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Furniture sales: 4 years (Preferred) total work: 10 years (Preferred)
Payroll Management Collate, validate, and process monthly payroll inputs (attendance, leaves, overtime, new joinees, resignations, salary revisions, etc.). Ensure accurate computation of salaries including statutory deductions (PF, ESI, PT, TDS). Generate salary slips and handle employee queries related to payroll. Coordinate with the finance team for timely disbursement of salaries. Statutory Compliance Maintain and ensure timely remittance of: Provident Fund (PF) Employees State Insurance (ESI) Professional Tax (PT) Income Tax (TDS on salaries) Labour Welfare Fund (LWF) Bonus, Gratuity, etc. Prepare and file statutory returns: ECR (PF), ESI Returns, PT Returns, Form 16, TDS Returns, etc. Handle inspections or audits from labor departments or government authorities. Stay updated with amendments in labor laws and statutory rules. Documentation and Records Maintain employee master data with all payroll-related inputs. Ensure proper documentation of statutory registrations and licenses. Keep records of challans, returns, declarations, and audit reports. Assist with audits (statutory, internal, and payroll audits). Employee Support Address and resolve payroll-related queries from employees. Provide support for tax declarations, investment proofs, and Form 16 issuance. Conduct employee awareness sessions on PF/ESI/Tax benefits where required. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Payroll management: 3 years (Preferred) HRIS: 2 years (Preferred) Work Location: In person
Payroll Management Collate, validate, and process monthly payroll inputs (attendance, leaves, overtime, new joinees, resignations, salary revisions, etc.). Ensure accurate computation of salaries including statutory deductions (PF, ESI, PT, TDS). Generate salary slips and handle employee queries related to payroll. Coordinate with the finance team for timely disbursement of salaries. Statutory Compliance Maintain and ensure timely remittance of: Provident Fund (PF) Employees State Insurance (ESI) Professional Tax (PT) Income Tax (TDS on salaries) Labour Welfare Fund (LWF) Bonus, Gratuity, etc. Prepare and file statutory returns: ECR (PF), ESI Returns, PT Returns, Form 16, TDS Returns, etc. Handle inspections or audits from labor departments or government authorities. Stay updated with amendments in labor laws and statutory rules. Documentation and Records Maintain employee master data with all payroll-related inputs. Ensure proper documentation of statutory registrations and licenses. Keep records of challans, returns, declarations, and audit reports. Assist with audits (statutory, internal, and payroll audits). Employee Support Address and resolve payroll-related queries from employees. Provide support for tax declarations, investment proofs, and Form 16 issuance. Conduct employee awareness sessions on PF/ESI/Tax benefits where required. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Day shift Supplemental Pay: Yearly bonus Experience: statutory compliance: 2 years (Required) Payroll management: 3 years (Required) Work Location: In person
CRM Management: Maintain and update customer information, lead status, and communication logs accurately within the CRM software ([Specify your CRM, e.g., Salesforce, HubSpot, Zoho CRM, etc.]). Generate reports from the CRM to track lead progress, performance metrics, and customer engagement. Ensure data integrity and consistency within the CRM system. Utilize CRM features to automate follow-up tasks and schedule appointments. Lead Follow-up & Nurturing: Conduct outbound calls to prospective leads generated through various channels. Qualify leads by understanding their needs, preferences, and budget. Provide comprehensive information about our products/services to potential customers. Schedule appointments and meetings for the sales team as required. Maintain a consistent follow-up cadence through calls, emails, and messages to convert leads into customers. Re-engage dormant leads and identify new opportunities. Customer Relationship Management: Build and maintain strong, long-lasting customer relationships. Address customer inquiries, resolve issues, and provide excellent support in a timely and professional manner. Gather customer feedback and relay it to the relevant departments for continuous improvement. Ensure customer satisfaction throughout their journey with us. Sales Support: Collaborate closely with the sales team to ensure a seamless transition of qualified leads. Assist in preparing sales pitches, presentations, and proposals. Achieve daily, weekly, and monthly targets for calls, follow-ups, and lead conversions. Stay updated on industry trends and competitor activities. Job Type: Full-time Pay: ₹8,086.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Paid time off Experience: Telecaller: 2 years (Preferred) Language: English (Required) Work Location: In person
Payroll Management Collate, validate, and process monthly payroll inputs (attendance, leaves, overtime, new joinees, resignations, salary revisions, etc.). Ensure accurate computation of salaries including statutory deductions (PF, ESI, PT, TDS). Generate salary slips and handle employee queries related to payroll. Coordinate with the finance team for timely disbursement of salaries. Statutory Compliance Maintain and ensure timely remittance of: Provident Fund (PF) Employees State Insurance (ESI) Professional Tax (PT) Income Tax (TDS on salaries) Labour Welfare Fund (LWF) Bonus, Gratuity, etc. Prepare and file statutory returns: ECR (PF), ESI Returns, PT Returns, Form 16, TDS Returns, etc. Handle inspections or audits from labor departments or government authorities. Stay updated with amendments in labor laws and statutory rules. Documentation and Records Maintain employee master data with all payroll-related inputs. Ensure proper documentation of statutory registrations and licenses. Keep records of challans, returns, declarations, and audit reports. Assist with audits (statutory, internal, and payroll audits). Employee Support Address and resolve payroll-related queries from employees. Provide support for tax declarations, investment proofs, and Form 16 issuance. Conduct employee awareness sessions on PF/ESI/Tax benefits where required. Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Paid sick time Paid time off Experience: statutory compliance: 3 years (Required) Payroll management: 3 years (Required) Work Location: In person