Broadcom SSO Authhub

Job Description Broadcom SSO / VIP Authentication Hub (SSO AuthHub)
Role PurposeResponsible for managing, monitoring, and supporting Broadcom SSO/VIP Authentication Hub and related SSO services to ensure secure, seamless, and continuous authentication for enterprise users and applications.Key Responsibilities:

• Monitor SSO Auth Hub dashboards, alerts, and service availability.
• Handle and triage user login or MFA issues (password reset, OTP, push, device enrollment).
• Lead the design, deployment, and maintenance of Broadcom VIP Auth Hub and SSO ecosystem.
• Perform troubleshooting (connectivity, user sync, SAML/OIDC session checks).
• Perform daily health checks on SSO components (IdP/SP connections, tokens).
• Analyze and resolve authentication failures and SSO integration issues.
• Manage federation configurations (SAML, OAuth, OpenID Connect).
• Configure and maintain identity provider (IdP) and service provider (SP) connections.
• Perform user provisioning/deprovisioning, MFA enrollment support.
• Conduct certificate renewals for SSO integrations and manage metadata updates
• Review logs (Auth Hub, Web Access Gateway, API Gateway, etc.) for error analysis.
• Support user and policy management using Broadcom VIP Manager / Auth Hub console.
• Create and maintain technical SOPs and known error documents.
• Integrate Auth Hub with enterprise directories (AD, Azure AD, LDAP) and downstream apps.
• Define and enforce MFA, adaptive, and risk-based access policies.
• Manage federation with third-party IdPs (Azure AD, Okta, Ping, etc.).
• Lead root cause analysis (RCA) and develop permanent fixes for recurring issues.
• Implement automation for user provisioning, policy enforcement, and certificate renewals.
• Manage upgrades, patching, and performance optimization.
• Deep expertise in IAM / SSO / MFA (Broadcom Auth Hub, VIP Access, Symantec VIP).
• Strong hands-on with SAML, OIDC, OAuth, federation protocols.
• Experience with Broadcom VIP APIs and authentication logs.

Common Responsibilities Across All Levels

• Maintain SLAs for authentication-related incidents.
• Ensure compliance with organizational and cybersecurity policies.
• Participate in DR drills, patch cycles, and access certification campaigns.
• Support continuous improvement of IAM operational processes.

Preferred Tools / Tech Stack Experience

• Broadcom VIP Authentication Hub / VIP Manager
• Active Directory / Azure AD
• SAML, OAuth, OpenID Connect
• Web Access Management (e.g., SiteMinder, PingFederate)
• REST APIs / JSON / Postman
• ServiceNow / Remedy (for ITSM)