Branch Training Manager

Role & responsibilities

Training Delivery and Development:

• Conducting Training:

  The manager will deliver various training modules, including induction programs for new agents, refresher training for existing staff, and specialized programs focusing on new products, sales techniques, or industry regulations.

• Curriculum Development:

  They are responsible for designing and developing training curricula, ensuring that training content is up-to-date, relevant, and aligned with company goals and regulatory requirements.

• Methodology:

  They choose and implement appropriate training methodologies, such as classroom instruction, online learning, or on-the-job training, to effectively deliver training content.

Training Management and Logistics:

• Needs Assessment:

  They conduct training needs analysis to identify gaps in knowledge and skills, and then design training programs to address these needs.

• Scheduling:

  They manage the training schedule, ensuring that training sessions are well-planned and executed effectively.

• Logistics:

  They handle all aspects of training logistics, including arranging facilities, materials, and resources.

• Budgeting:

  They are responsible for managing the training budget, ensuring that funds are used effectively to deliver high-quality training.

Performance Management and Evaluation:

• Assessment:

  They develop and administer assessments to measure the effectiveness of training programs and track agent performance.

• Feedback:

  They seek feedback from agents, managers, and other stakeholders to identify areas for improvement in training programs.

• Reporting:

  They track training attendance, performance, and other relevant metrics, and report on these findings to management.

Collaboration and Communication:

• Stakeholder Engagement:

  They collaborate with regional managers, department heads, and other key stakeholders to ensure that training programs are aligned with overall business objectives.

• Relationship Building:

  They foster strong relationships with sales teams, bancassurance partners, and other stakeholders to understand specific training needs and customize programs accordingly.

• Communication:

  They communicate effectively with agents and other stakeholders about training schedules, content, and expectations.

Preferred candidate profile

Required training background (Life insurances, General insurances, health insurances)

Perks and benefits

Medical benefits, Incentives

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Role Category:

Education

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