Branch Operation Manger

Overview:
The Branch Operations Manager will be responsible for overseeing the end-to-end operations of the branch. This includes supervising technical deliverables, sales performance, CRM updates, HR activities, administrative tasks, publication timelines, and team management. The role demands a strong leader who can ensure departmental coordination and drive operational excellence.

Key Duties:

• Ensure seamless daily functioning across all teams
• Follow up with the technical team for project timelines and quality
• Evaluate sales reports and suggest performance improvement strategies
• Oversee CRM entries and lead management activities
• Collaborate with HR on staff planning, leaves, and team engagement
• Supervise admin-related services like facility upkeep and inventory
• Ensure content/publication deadlines are met for journals and thesis support
• Lead internal reviews, training sessions, and event organization
• Act as the single point of contact for branch-level escalations

Eligibility Criteria:

• Graduate/Postgraduate with 10+ years in operations or branch leadership
• Strong multi-team coordination ability
• Excellent communication, reporting, and problem-solving skills
• Business development and sales team handling

Job Types: Full-time, Permanent

Pay: ₹23,000.00 - ₹28,000.00 per month

Work Location: In person