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Branch Manager - Microfinance

Branch Manager - Microfinance

Bajaj Finance

4 - 6 years

2 - 6 Lacs

tumkur

Posted:1 month ago| Platform:

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Skills Required

monitoring management audit compliance management business

Work Mode

Work from Office

Job Type

Full Time

Job Description

Branch Manager - Microfinance
Job Purpose
Responsible for achieving critical parameters such as business, portfolio, and employee attrition as required by management. Owns team members of his/her branch on people metrics and drives all compliances as required for the branch. Duties and Responsibilities

Conduct daily reviews with team members regarding business projections, cross-sell, center meetings, and activity plans for the day.

Ensure execution of the defined activity plan for customer visits by the team.

Provide detailed supervision and monitoring of the branch, conduct team huddles, understand and resolve pain areas.

Attend center meetings and meet customers. Conduct Group Recognition Tests based on the operating model.

Track and facilitate disbursements as planned for the day and month.

Ensure 100% compliance with all business policies and SOPs for the branch.

Assist in collections cases in higher buckets, work with teams, and jointly visit customers at the location.

Nominate team members for reward and recognition in line with their achievements; appreciate team members appropriately in internal forums.

Ensure critical parameters like lead to login are executed as per matrix.

Meet customers regularly in the location and manage the health and quality of the portfolio as per defined targets.

Manage the upkeep of the branch and all collaterals; seek support from the Product and Admin teams as required to manage collaterals and soft facilities for branch hygiene and upkeep.

Major Challenges

Employee attrition.

Portfolio quality and monitoring; manage portfolio as per defined targets.

Compliance on all business parameters; ensure zero audit findings for the branch.

Required Qualifications and Experience

Qualifications: Graduation

Work Experience: 4-6 years in Microfinance JLG business, of which a minimum of 2 years should be as Assistant Branch Manager or Branch Manager.

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Branch Manager - Microfinance