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Branch Manager - Microfinance

Branch Manager - Microfinance

Bajaj Finance

4 - 6 years

2 - 6 Lacs

karimnagar

Posted:1 month ago| Platform:

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Skills Required

monitoring management audit compliance management business

Work Mode

Work from Office

Job Type

Full Time

Job Description

Branch Manager - Microfinance
Job Purpose
Responsible for achieving critical parameters such as business growth, portfolio management, and employee attrition, as required by management. Owns team metrics for the branch and drives compliance with all branch requirements. Duties and Responsibilities

Conduct daily reviews with team members regarding business projections, cross-selling, center meetings, and activity plans.

Ensure execution of the defined activity plan for customer visits by the team.

Supervise and monitor branch activities; conduct huddles with the team to understand and resolve pain areas.

Attend center meetings and meet customers; conduct Group Recognition Tests based on the operating model.

Track and facilitate disbursements as planned for the day and month.

Ensure 100% compliance with all business policies and SOPs for the branch.

Assist in collections cases in higher buckets, work with teams, and jointly visit customers in the location.

Nominate team members for reward and recognition based on achievements; appreciate team members appropriately in internal forums.

Ensure execution of critical parameters like lead to login as per matrix.

Meet customers regularly in the location and manage portfolio health and quality as per defined targets.

Manage upkeep of the branch and all collaterals; coordinate with Product and Admin teams as required to maintain branch hygiene and collaterals.

Major Challenges

Employee attrition.

Portfolio quality and monitoring; manage portfolio as per defined targets.

Compliance on all business parameters; ensure zero audit findings for the branch.

Required Qualifications and Experience

Qualifications: Graduation

Work Experience: 4-6 years in Microfinance JLG business, with a minimum of 2 years as Assistant Branch Manager or Branch Manager

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Branch Manager - Microfinance