Branch Manager

JOB DESCRIPTION Job Code: Job Title: Branch Manager Band: 4A Reporting To: Office Head Grade - Senior Manager Department: Agency JOB SUMMARY: ? Responsible for o Revenue targets of the unit o Productivity of the unit o Recruit, coach and develop Sales Managers and Agent Advisors o Adherence to Customer service standards KEY RESPONSIBILITIES: ? Meet unit targets . Achieve revenue targets . Ensure implementation of GOLD system . Supervise the activity plan of Sales . Managers & Agents to ensure that these are fulfilled as per the desired standards . Ensure that all Sales Managers and Agents under supervision perform as per the

JOB DESCRIPTION Job Code: Job Title: Branch Manager Band: 4A Reporting To: Office Head Grade - Senior Manager Department: Agency JOB SUMMARY: ? Responsible for o Revenue targets of the unit o Productivity of the unit o Recruit, coach and develop Sales Managers and Agent Advisors o Adherence to Customer service standards KEY RESPONSIBILITIES: ? Meet unit targets . Achieve revenue targets . Ensure implementation of GOLD system . Supervise the activity plan of Sales . Managers & Agents to ensure that these are fulfilled as per the desired standards . Ensure that all Sales Managers and Agents under supervision perform as per the