Posted:2 weeks ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The Branch Head is responsible for leading and managing the overall operations of the branch. This role involves driving sales and business growth, ensuring smooth day-to-day operations, supervising staff, and delivering excellent customer service while maintaining profitability and compliance with company standards.

  • Oversee daily operations of the branch to ensure efficiency and service excellence.
  • Achieve business targets related to sales, revenue, and profitability.
  • Lead, train, and motivate the branch team to achieve performance goals.
  • Develop and implement strategies for customer acquisition and retention.
  • Handle escalated customer issues and ensure client satisfaction.
  • Monitor branch budgets, financial reports, and cost control.
  • Ensure compliance with company policies, legal requirements, and industry regulations.
  • Build and maintain relationships with clients, partners, and stakeholders.
  • Represent the branch in local business development and promotional activities.
  • Report branch performance and progress to senior management.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

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