Branch Executive

About the Role

We are looking for a dynamic and customer-oriented Branch Executive to join our team. The role involves managing day-to-day branch activities, handling customer interactions, supporting loan operations, and driving sales targets. Candidates with prior NBFC experience or enthusiastic freshers willing to build a career in financial services are welcome.

Key Responsibilities

• Assist in daily branch operations, ensuring smooth workflow and compliance.
• Handle customer queries and provide solutions related to loan products, repayment, and services.
• Support the loan application, verification, and documentation process.
• Achieve assigned sales targets for loan products (personal loans, business loans, vehicle loans, etc.).
• Build and maintain strong relationships with customers to enhance satisfaction and retention.
• Ensure adherence to NBFC policies, RBI guidelines, and branch-level compliance.
• Coordinate with credit, collections, and operations teams for efficient processing.
• Prepare and maintain daily reports, MIS, and records of branch activities.

Key Skills Required

• Good communication and interpersonal skills.
• Basic knowledge of financial products (preferred).
• Strong customer service orientation.
• Ability to work under targets and deadlines.
• Basic computer proficiency (MS Office, Excel, Email).

Eligibility Criteria

• Education: Graduate in any discipline (Commerce/Finance preferred).
• Experience:
• Freshers with strong communication skills and interest in financial services.
• Candidates with 0–2 years of NBFC/BFSI experience will be preferred.

Job Type: Full-time

Pay: ₹8,086.00 - ₹18,000.00 per month