Branch Executive

Job Description – Branch Executive (Gold Loan – NBFC)

Location: Trivandrum (Thiruvananthapuram), Kerala
Experience: 1–2 Years
Industry: NBFC – Gold Loan
Employment Type: Full-Time

Role Overview

We are looking for a Branch Executive with prior experience in the NBFC Gold Loan segment to support day-to-day branch operations, customer handling, and business growth. The ideal candidate will be customer-focused, target-driven, and familiar with gold loan processing and compliance.

Key Responsibilities

• Handle end-to-end Gold Loan operations including appraisal, documentation, disbursement, and renewal
• Acquire new customers and maintain relationships with existing clients
• Achieve monthly business targets and support branch growth initiatives
• Ensure KYC, documentation, and regulatory compliance as per NBFC norms
• Maintain accurate branch records and MIS reporting
• Handle customer queries, repayment follow-ups, and renewals
• Support the Branch Manager in daily operational activities

Desired Skills & Competencies

• Strong knowledge of Gold Loan products & processes
• Good communication and customer-handling skills
• Basic computer knowledge (MS Office, NBFC software systems)
• Sales-oriented mindset with local market awareness
• Ability to work independently and in a team

Qualification

• Any Graduate (Commerce/Finance preferred)

Experience Requirement

• 1–2 years of hands-on experience in an NBFC Gold Loan environment is mandatory

Job Type: Full-time

Pay: ₹8,086.00 - ₹39,706.11 per month

Work Location: In person