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1 - 2 years

3 - 5 Lacs

Navi Mumbai, Thane, Mumbai (All Areas)

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Acquisition of NTB Current Account customers and high quality Current A/c Proactive registration and activation of customer to direct banking channels Meet target of new customer acquisitions Assist, support and provide feedback to SM/RM www.hyfly.in Required Candidate profile Adherence to selling norms, SOPs, guidelines and regulations of the Bank's Policy Any graduate with min 1 year of exp into CASA sales, BFSI, B2C Sales or NBFC sales Age-30 yrs Call 9022157571-Khyati Perks and benefits Monthly, Quarterly & Annual Incentives & bonus

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1 - 5 years

2 - 4 Lacs

Kollam, Kottarakkara, Thiruvananthapuram

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Hi Job aspirant, Greetings form Ageas Federal Life Insurance Job title: - Relationship Manager - Bancassurance. Location: - Thiruvananthapuram,Attingal, Kollam, Kottarakkara, Mavelikkara & Alappuzha Job Description: -: Managing the life insurance sales through assigned Bank branches. Coordinating between Bank and company from lead generation to policy conversion. Deal with walking customers sale them Life insurance policies. Channel Partner: - - Federal Bank. Salary: Open for perfect candidate. Key Responsibilities: - Generate leads from in-branch lead generators, bank customer database & walk in customers. Make appointments, explore the customers financial needs in life-related investment and insurance needs areas, select appropriate product to meet these needs from the company's product range, gain customer agreement to purchase, accurately complete sales documentation. Build a good customer base in order to explore opportunities to cross-sell & up-sell, Obtain referral to further prospects where appropriate. Responsible for sales completion by facilitating completion of medical reports & ensuring prompt issue of policy document Adherence to company sales process and timely submission of various reports. Age Limit : up to 33 Must Criteria: Should be having min 1 year of Life Insurance experience/ cross selling experience of Insurance sales /Banking/Financial Services sales experience Qualification : Any Degree or Diploma 3 years.

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1 - 5 years

2 - 4 Lacs

Ambalappuzha, Cherthala, Mavelikkara

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Hi Job aspirant, Greetings form Ageas Federal Life Insurance Job title: - Relationship Manager - Bancassurance. Location: - Thiruvananthapuram,Attingal, Kollam, Kottarakkara, Mavelikkara & Alappuzha Job Description: -: Managing the life insurance sales through assigned Bank branches. Coordinating between Bank and company from lead generation to policy conversion. Deal with walking customers sale them Life insurance policies. Channel Partner: - - Federal Bank. Salary: Open for perfect candidate. Key Responsibilities: - Generate leads from in-branch lead generators, bank customer database & walk in customers. Make appointments, explore the customers financial needs in life-related investment and insurance needs areas, select appropriate product to meet these needs from the company's product range, gain customer agreement to purchase, accurately complete sales documentation. Build a good customer base in order to explore opportunities to cross-sell & up-sell, Obtain referral to further prospects where appropriate. Responsible for sales completion by facilitating completion of medical reports & ensuring prompt issue of policy document Adherence to company sales process and timely submission of various reports. Age Limit : up to 33 Must Criteria: Should be having min 1 year of Life Insurance experience/ cross selling experience of Insurance sales /Banking/Financial Services sales experience Qualification : Any Degree or Diploma 3 years.

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1 - 6 years

5 - 11 Lacs

Bhopal, Hyderabad, Navi Mumbai

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* Field sales CASA/Branch banking/liabilities/portfolio management/cross sale banking products 1 yrs - 8 yrs All Mumbai Daily interview Required Candidate profile * Good communication skills. * Comfortable working in a full-fledged sales profile * Customer orientation. *Responsible for sourcing High-Value CASA customers.

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2 - 5 years

35 - 100 Lacs

Kolkata

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Job Requirements Role/ Job Title: Banker-Customer Experience Function/ Department: Branch Banking Job Purpose: The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities: Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. Deliver business target assigned as per performance score card. Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report Secondary Responsibilities: - Perform audit and ensure compliance to internal and external regulations and guidelines - Provide best in-class customer service to become their banking partner of choice Education Qualification: Graduate - Any Graduation. Post-graduation: Any Post-graduation Experience: 2 to 5 years of relevant experience.

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3 - 8 years

3 - 8 Lacs

Chennai

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We are conducting a Mega Walkin drive on 10th May 2025 at 10:00 AM to 02:00 PM at Spencer Plaza. Hiring for various locations across Chennai. Job Description Responsible for including HNI customers into the Preferred programme and offering them a superior customer experience to enhance the profitability of the relationship by increasing the relationship size, cross selling the right products, acquiring family a/cs, retaining and enhancing the relationship. The RM is also responsible for acquiring new to Bank Imperia relationships. To be a one point contact for all his financial needs and services, thus enhancing current relationship value and wallet share which will further increase profitability from these relationships.

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3 - 8 years

5 - 8 Lacs

Raipur, Jodhpur

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NW Portfolio Management (Acquiring, Enhancing, Deepening and Retention) Liaising with PB/ Preferred RM to flag eligible customers form Classic/ Preferred portfolio Acquire new customers who meet product criteria Regular interaction .

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5 - 8 years

5 Lacs

Mumbai

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About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank s products. Promoting bank s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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7 - 9 years

9 - 11 Lacs

Navi Mumbai, Mumbai

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About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role: The Relationship Manager will be responsible for nurturing client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the Asset under Management. Key capabilities include working in a dynamic and fast-paced environment with cross-functional teams to design, collaborate with multiple stakeholders and provide tailored investment products aligned to customer needs. The center of all client engagements will be to ensure superior customer experience Key Skills Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication : Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets. Financial Acumen : In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice. Problem-Solving Abilities: Strong analytical and problem-solving skills to address needs and challenges. Key Responsibilities Provide financial solutions to the Priority customers while maintaining high service standards Maintain complete customer profile including the risk profile, demographics and assets in the bank Enrich relationships and garner higher wallet share through customer engagement activities Deepen the existing relationships by cross selling the Banks products and services/ third party investment products Identify potential customers who can be sold tailored products to enhance product penetration Acquire new customers by converting referral leads Achieve targets as assigned by the organization on a monthly basis Record and track all engagement activities through the CRM system Comply with KYC/SEBI rules, regulations, and legislation governing the Bank Qualifications: Optimal qualification for success on the job is: Graduation/ Post graduation from a recognized institute 6-10 years managing High Net worth clients Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking products and services Ability to manage complex client situations Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

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2 - 7 years

2 - 4 Lacs

Karnataka

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Graduate with min 2 years, or Post Graduate with a min of one year of experience Experience in tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA Excellent communication skills Verbal & Written Flair for Sales Good listening skills and strong communication abilities. Team Player Candidate should be fluent in English and at least one of the South Indian languages or Hindi. Skills Highest Education

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Exploring Branch Banking Jobs in India

Branch banking jobs in India offer a wide range of opportunities for job seekers in the financial sector. With the growth of the banking industry in the country, there is a constant demand for skilled professionals to work in branch operations, customer service, sales, and more. If you are considering a career in branch banking, here is an overview of the job market in India to help you navigate your job search.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi
  3. Bangalore
  4. Chennai
  5. Hyderabad

These cities are known for their thriving banking sectors and offer numerous job opportunities for branch banking professionals.

Average Salary Range

The average salary range for branch banking professionals in India varies based on experience and location. Entry-level positions such as Customer Service Representatives or Relationship Managers can expect to earn between INR 3-5 lakhs per annum, while experienced Branch Managers or Regional Heads can earn upwards of INR 10-15 lakhs per annum.

Career Path

In branch banking, a typical career path may include roles such as Customer Service Representative, Relationship Manager, Assistant Branch Manager, Branch Manager, and Regional Head. Advancement in this field often depends on performance, experience, and additional qualifications such as an MBA or certifications in banking.

Related Skills

In addition to knowledge of banking operations and customer service, branch banking professionals are often expected to have skills in sales, relationship management, financial analysis, and compliance. Strong communication skills, problem-solving abilities, and a customer-centric approach are also highly valued in this field.

Interview Questions

  • What do you understand by KYC? Explain its importance in branch banking. (basic)
  • How do you handle irate customers in a branch setting? Can you give an example? (medium)
  • What are some common banking products and services offered to customers at a branch? (basic)
  • How do you stay updated with changes in banking regulations and policies? (medium)
  • Can you explain the process of opening a new account for a customer? (basic)
  • How do you ensure compliance with banking regulations in your daily operations? (medium)
  • What strategies would you implement to increase branch profitability? (advanced)
  • How do you manage a team of branch employees to achieve sales targets? (medium)
  • Describe a time when you had to resolve a complex customer issue. How did you handle it? (medium)
  • How do you prioritize tasks in a fast-paced branch environment? (basic)
  • Explain the importance of cross-selling in branch banking. (basic)
  • How do you handle confidential customer information in a branch setting? (basic)
  • Can you discuss a time when you had to deal with a fraudulent activity at the branch? How did you handle it? (medium)
  • What steps would you take to improve customer satisfaction levels at your branch? (medium)
  • How do you ensure that all branch employees are trained and up-to-date with product knowledge? (medium)
  • Describe a time when you had to meet strict sales targets. How did you achieve them? (medium)
  • How do you handle conflicts within a team of branch employees? (medium)
  • What are the key metrics you would use to measure the performance of a branch? (advanced)
  • Can you explain the process of loan approval in a branch banking setting? (medium)
  • How do you handle customer complaints about service quality at the branch? (medium)
  • What steps would you take to attract new customers to the branch? (medium)
  • Can you discuss a time when you had to implement a new process or procedure at the branch? (medium)
  • How do you ensure that all branch transactions are accurate and error-free? (basic)
  • Describe a time when you had to deal with a difficult colleague at the branch. How did you handle the situation? (medium)

Closing Remark

As you explore job opportunities in branch banking in India, remember to showcase your skills, experience, and passion for the industry during interviews. By preparing thoroughly and applying confidently, you can set yourself on a path to a successful career in branch banking. Good luck with your job search!

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